Receptionist

Description

Key Responsibilities

• You will become the face of the building, ensuring everyone receives a warm and professional welcome
• Take ownership of the reception area, always looking for ways to improve working processes and the service delivered to everyone visiting or working in the building
• Efficiently sign in all visitors to the building following appropriate reception processes
• Manage deliveries, including couriers and post
• Stock check and re order supplies as and when required

• Introduce a monthly e-newsletter promoting initiatives and concierge services– helping to create a community vibe
• Find out what’s happening locally and reach out to the local community to find supporting offers / discounts for those working in the building
• Assist with social media content ensuring all post meet the branding guidelines

• Develop strong working relationships with the local letting agents and support them by ensuring any vacant office space is kept pristine in preparation for viewings
• Support the on-site Building Manager by ensuring any building issues are reported, monitored and managed to resolution – keeping stakeholders informed

Skills, Knowledge and Expertise

• Proven experience of working in a similar customer service role/commercial property environment
• Vibrant personality and a can-do attitude
• Highly organised and able to perform in a busy environment
• Proficient at delivering a high-end ‘meet and greet’ service, working efficiently and professionally at all times
• Excellent verbal / written communication skills
• Mac/PC literate and proficient in Microsoft Office and related software packages

Benefits

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