Receptionist

Position: Receptionist

Location: The Spa at Beckenham Leisure Centre, 24 Beckenham Rd, Beckenham BR3 4PF

Salary: £23,795.20 p.a. (pro rata)

Job Type: 20 hours Fixed Term (until end of December 2024)

Closing Date: 12th August 2024

Key responsibilities

• To deal with customers in a friendly and professional manner and to ensure the highest level of customer enjoyment and satisfaction, meeting the Customer Service Standards.

• To adhere to Mytime Active’s Code of Conduct

• To administer course enrolments, bookings using computerised and manual systems.

• To administer the hire equipment and deposit system.

• To operate the PA system.

• To record and administer the lost property system.

• Ensure that all information displayed in the reception area is up to date and regularly restocked.

• To keep up to date with Company and local management communications in place in the facility on a daily basis (eg: notice boards, handover file, pigeon holes, e-news).

• To assist with any general clerical duties as requested.

• To attend Receptionist meetings and feedback ways of improving and developing the service.

• To feedback any areas of concern to the FOH Manager or facility management team.

• Adhere to data protection requirements.

• To work as a team with colleagues in any area of the facility as required.

• To work at other Bromley Mytime facilities as required.

• To work shifts to cover the operating hours of the facility, which includes evenings and weekends.

• Any other duties commensurate with the post.

Benefits:

In return you get to work for a great company with like-minded people with a competitive salary and benefits package including:

• Free access to Mytime Leisure & Golf for you and one other.

• 29 days annual leave (including bank holidays). Additional leave with length of service.

• Holiday purchase scheme.

• 25% off food and beverage and free hot drinks.

• NEST pension.

• Early Pay- withdraw a part of your salary in advance of the pay day.

• New Employee Referral Bonus

• Access to 300 plus accredited courses for personal development

• Exceptional achievement award scheme.

• Employee Benefits Platform & salary sacrifice schemes.

• Health and Wellbeing Benefits including Health Assessments and checks.

About us:

We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities, and to date we’ve helped hundreds of thousands of people to live a happier and healthier lifestyle.

• All offers of employment are conditional upon you signing the contract of employment and:

• Satisfactory health clearance;

• Two satisfactory references;

• Proof of attainment of qualifications;

• Evidence of your right to work in the United Kingdom; and

** Satisfactory Disclosure and Barring Service (DBS) check if needed for the role*

Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection.

Mytime Active reserve the right to remove the advert for this role as required.