Receptionist

Location: Scarborough, YO11 2ET, United Kingdom

Address: St Nicholas Cliff

We have a brand new vacancy available!

Receptionist

Britannia Hotels are looking for an experienced Receptionist to join our team at The Grand Hotel Scarborough, located in the town centre and built in 1863. The Grand Hotel Scarborough takes pride of place overlooking the town's picturesque harbour and South Bay. This stunning Victorian building is an instantly recognisable landmark and stands out amongst other hotels in Scarborough.

Benefits include:

• An attractive salary
• Career development opportunities throughout the UK
• Significant staff discount rates when staying at one of our 60 hotels in the UK.
• 50% discount off food and drink if staying at one of our hotels.
• Friends and family hotel stay discounts.
• Reduced membership at our Leisure clubs
• Free meals on duty (when applicable)
• Employee referral scheme
• Free Uniform (if applicable to your role)
• Up to 28 days holiday including bank holidays per annum.
• Auto enrolment pension scheme

Your main responsibilities will include:

• Efficiently check guests and groups in and out, ensuring a seamless experience.
• Maximise room sales and promote the hotel's food and beverage facilities.
• Provide guests with detailed information about all hotel products and services.
• Familiarity with hotel booking systems is preferred.
• Answer telephones, take messages, and respond to guest inquiries.

The successful candidate will be organised, punctual and well-presented, with excellent communication and customer service skills. Knowledge of Opera PMS systems would be beneficial, but it is not essential.

We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.