Receptionist/Administrator

About The Role

Marula Lodge is a 42 bedded, purpose-built service specialising in providing care for residents with complex neurodegenerative and mental health needs. Marula Lodge has four units within the service and has an overall Good CQC rating.

What do you need?

• At least 1 years’ experience working in a similar role
• Ability to multi-task, plan and prioritise work
• Good communication skills, both verbal and written
• IT literate to include the use of Microsoft Office
• Full UK drivers licence and access to own car (essential)

What hours will you work?

Working for us gives you more time for you with a 7 out of 14 day working pattern

Week A – 3 days - Tuesday, Wednesday & Friday: 08.00 to 18.00

Week B – 4 days - Monday, Thursdays, Saturday & Sunday: 08.00 to 18.00

Total average of 35 hours worked per week

What will you be doing?

• Answer all telephone calls that come through to Reception
• Meet and greet all visitors maintaining a helpful and professional approach and maintaining a welcoming area
• Handle deliveries and inform the relevant person
• As requested, you may be required to create and amend staff rotas as well as booking and cancelling agency staff
• Completing orders such as; uniform, stationary, amazon and anything else requested by the General Manager and other departments
• Taking samples to the local surgery and pharmacy if and when required as well as collecting medication
• Manage the signing in book daily, making sure this is in place for each day and all visitors sign in and out
• Updating the internal HR/ clocking in system
• Raising purchase orders and filing accordingly
• Managing the staff lunch ordering book and spreadsheet
• Communicating with the team via People Planner messages, email, letters and through memos when required

Benefits package worth up to £5,000

• Subsidised lunch available daily
• Free uniform laundered for you on site ready for your next shift
• Monthly overtime raffle – receive a ticket for each overtime shift completed and the winner will receive an additional £200 in their pay packet
• Enhanced pay rates for overtime and bank holidays
• Pension scheme
• Enhanced DBS fully covered by us and automatically added to the update service
• Paid for e-learning training
• Reward and recognition through vouchers and cash incentives for Christmas and long service
• Refer a friend scheme – up to £1,000
• Paid for company events
• Cycle to work scheme
• Healthcare cash plan worth up to £700* including dentistry, optical plus access to a 24/7 employee assistance programme offering psychological support to staff to avoid stress and burn out, meaning everyone is able to focus on caring for our residents
• Access to Blue Light card - over 13,000 discounts

• Subject to terms and conditions

About Us

Cornerstone Healthcare Group provide specialist care for vulnerable people who present with challenging behaviours associated with complex neurodegenerative and mental health needs.

Residents who live in our homes primarily have a neurological degenerative condition such as Dementia with an underlying mental health condition which makes them unsuitable to live in dementia care homes or residential care homes for the elderly.

We currently have 4 homes based in Waterlooville, Curdridge, Mytchett & Wincanton and are in the process of building a new service in Bristol due to open in early 2025.