Refuse & Recycling Loader

Location: Haywards Heath, West Sussex RH16 1UA
Job type: Permanent, full-time
Working Hours: 39 hours per week, Monday to Thursday 7am - 4pm & Friday 7am - 3pm
Salary: £23,925.33 per annum

Serco’s Environmental Services provide a complete waste and recycling service on behalf of the residents and community in Haywards Heath. With a professional, dedicated and friendly team of Refuse Collection/Street Cleansing staff, we ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve. And right now, we have an opportunity for like-minded Refuse Loader to join our team of essential key workers and help us make a positive difference to the environment we all live and work in.

You will be the public face of Serco’s Environmental Services team in the community. Our trucks are big and the first thing our customers see, and so, for Collections Teams, you will set off on your pre-planned route with the driver you are working with on the day collecting waste and recycling from residential homes and commercial properties.

We are on the front line when it comes to making sure our community remains a beautiful, safe and clean place to live and work, a responsibility we take great pride in.

We know that Environmental Services workers are our community’s unsung heroes and it can be pretty hard work, but we can offer you the opportunity to go home each day with a sense of community spirit, pride in your work, belonging within a supportive and diverse team and the knowledge that your work is making a difference in helping to promote a cleaner, greener living and working space for everyone in Charnwood.

In addition to job satisfaction, we also offer a fantastic work/life balance. With pre-planned routes and set start and finish times, there are no nasty surprises or late finishes with Serco, leaving you with plenty of time to spend with your family and friends.

You won’t be doing this alone either. Our team is made up of professional, friendly, and supportive teammates, including managers who began their careers with Serco as Loaders and Drivers who now hold Supervisor, Operations Manager and Contract Manager titles.

We are dedicated to the ongoing development and career progression of our staff, with outstanding training opportunities made available to you, along with the chance to undertake additional qualifications. These include, but are not limited to, Transport Manager CPC, Team Leader and Management training, and a supportive management team who will provide guidance and advice to ensure you achieve all that you want to with Serco.

What do I need to do the role?

To be considered for a position within our team, all we ask is that you are hard working, physically fit and healthy due to the nature of the business, hold plenty of enthusiasm and a big smile, as well as being willing to go the extra mile whilst on your rounds to enable your team to hit their targets.

We are looking to hear from candidates who are flexible with shift patterns and have the willingness to go the extra mile when required. You will be expected to be someone who can demonstrate strong customer service skills and is happy in dealing with members of the public.

Previous experience of working with refuse collection and street cleansing is not essential, as we will provide any additional training you may need.

Why Serco

Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

What we offer
The opportunity to make a real difference to the quality of life in our communities
A role as a company ambassador
Up to 6% contributory pension scheme
Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
Interesting, varied and enjoyable work
22 days annual leave
All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.