Retail Team Member

We've got an opportunity for you to join our team as a Retail Team Member. With your love of working with people and desire to provide a great service, you’ll welcome and talk to our visitors to the shop answering any questions they have.

Salary: £11.50 per hour

Contract/duration: Fixed term for 1 year

Hours/working pattern/hours: The role is hourly paid, fixed term. Wherever possible we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We will give you as much notice of this as possible. You'll be working primarily Sundays and Bank holiday Mondays.

Interviews: 13 August 2025

What it's like to work here:Reporting to the Retail Manager, you'll be working with a warm and friendly team, alongside other retail team members and volunteers.

To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.

What you'll be doing:As Retail Team Member you’ll offer customers help and shopping advice with their purchases. Other duties may include receiving, unpacking, and arranging deliveries, creating shop displays and working with other members of the team to keep the shop floor area clean and organised.

Who we're looking forWe'd love to hear from you if you're:

• customer focused with positive attitude

• a team player, but also can work by yourself

• well organised and adaptable

• willing to learn new skills

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.