Sales Representative

2024-03-29 | Concentrix | Remote | Remote | United States

Perks & Benefits:

Privileges:
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid parental leave

Job Title:

Sales Representative

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

You Will:

  • Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
  • Provide accurate weekly/ monthly/ quarterly sales forecast
  • Mastery of product knowledge and technical understanding of services to assess client requirements
  • Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
  • Manage external competitive pressures and handle objections to retain customers or win new customers
  • Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
  • Work with your team and management to provide a professional experience during all interactions with customers and prospects
  • Maintain the customer management system (CRM) to ensure all relevant data is captured
  • Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
  • Work with a team and report directly to a Sales Manager

You Have:

  • 2+ years of experience working in a customer service or sales capacity
  • Prior success in achievement of personal and team sales quota/goals
  • Experience in high-volume calling
  • Experience learning new technology and data
  • Problem solving skills
  • Excellent knowledge of MS Office programs
  • Experience working with Salesforce.com or similar CRM
  • Experience or willingness to work from home

Our Benefits and Perks

  • Various medical, dental, vision plan and life insurance programs
  • Retirement Planning tools including 401(k) savings with matching contributions and Health Savings Accounts
  • Paid time off, disability programs and paid parental leave
  • Rewards and recognition programs
  • Wellness Incentive Program
  • Learning and Development Programs
  • Base Pay of $32,200 ($14.52 hourly) or more based on qualifications/experience
  • Annual bonus potential (target up to $5,325)

Virtual First and Remote Work: Concentrix's B2B Sales Services is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but a space at home to work is required. Uninterrupted home-based internet is required in your home to attend and host video calls, a minimum bandwidth speed of 20mbps is important.

Location:

USA, TN, Work-at-Home

Language Requirements:

Time Type:

Full time


Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

  • English
  • Spanish

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.

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