Sample Reception Co-ordinator
Perks & Benefits:
- Logging of samples and allocation of analysis in accordance with customer requirements. Accurately inputting information from customers to ensure the production of end-certificates.
- Liaising with customers to arrange courier service to collect samples, in accordance with H&S polices.
- Feeding back to customers when analysis request forms are unclear or incomplete.
- To aid with the setup of new customers and amending details when required for existing customers.
- Liaising between customers, analytical departments, and the business development team for smooth customer interaction.
- Communicating any operational problems and issues that may affect quality or service delivery to the Team Leader, and other departments.
- Ensuring quality of work produced within the department.
- Ensuring that work areas and equipment being used are continuously maintained in a clean and safe condition. To deliver services effectively a degree of flexibility is needed, and the post holder may be required to perform work not specifically referred to above
- This job description does not intend to cover all aspects of the jobholder’s duties but is intended to be indicative of the main areas of responsibility.
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