Service Specialist 1 PT - Lake City

Hours for this position are Monday-Thursday 11:45 AM - 5:15 PM, Friday 12:45 PM - 6:15 PM, and alternating Saturdays from 8:45 AM - 12:15 PM.

Role

Immediately greets and assists members or potential members upon arrival by processing financial transactions, setting up new accounts, and educating members on CAMPUS' products and services. This is a sales and service position that strives to establish relationships with members so that CAMPUS will be their primary financial institution.

Essential Functions & Responsibilities

• Exemplifies the core values of CAMPUS, while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality
• Receives and processes member financial transactions, including deposits, withdrawals, loan payments, and member-requested transfers
• Assists members with opening and closing accounts, answers questions about products and services, and resolves problems that are within their authority to resolve
• Identifies cross-sell opportunities and cross-sells services to members
• Performs other duties as assigned
• Adheres to and follows all governmental regulations and policies

Education

• High School Diploma or GED

Work Experience

• 0 - 1 year of general experience

Other Skills

• Cash Reconciliation
• Confidentiality and Discretion
• Cross-Selling
• Excellent Member Service
• Microsoft Office Products
• New Account Openings
• Oral and Written Communication Skills
• Product Knowledge

Part Time Employee Benefits Package

All Part Time employees are eligible for benefits such as 401K with up to 5% company match, Holiday Pay based on work schedule, Paid Time Off, Tuition Reimbursement, Paid Parental Leave, Gym Membership reimbursement and other wellness benefits. Campus USA Credit Union strongly encourages health, well-being and work-rest balance. We do everything we can to promote healthy, happy employees!

Please note:Benefits are not available for Interns.

EOE/AA including Veterans and Disabled