Store Assistant

Job ID: 248965

Date posted: 23/07/2024

We are looking to welcome new, engaging store assistants to join our fantastic team at IKEA Southampton where it is a "Wonderful Workday".

Work areas will include checkouts, sales & warehouse sales.

Expected Starting Date: 14th August 2024

WHAT WE OFFER

• £12.00 basic hourly rate
• Living Wage Foundation Employer
• Flexibility on availability to be discussed during interviews
• Working between 10am - 9:30pm approx. 4 to 6 hours daily.

We have a combination of contracts sizes starting from 12hrs to 20hrs per week, including weekend only contracts. This will involve working dayshifts, evening shifts and weekends. (both weekend days) and all our part time contracts will receive every 4th weekend off.

We operate 7 days a week to meet the shopping needs of our customers, this role will require availability to work during the day, late evenings, and full weekends.

WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% co-worker discount & I-Benefits discount portal helping you save £100’s on High-street retailers
• Free & Confidential Employee Assistance Program and Wellbeing Portal
• X3 Life Assurance, enhanced statutory pension contributions & interest free loans
• Holiday on Christmas Eve & Christmas Day
• Family Friendly policies & benefits
• Commitment to your development throughout your IKEA career, starting on your first day
• Free parking and you can also enjoy a free hot or cold meal option every shift!

WHAT YOU'LL NEED TO HAVE
The ideal candidate will have a passion to ensure our customers have an amazing shopping experience, an eagerness to learn and embrace change with a solution-orientated approach to the many challenges and tasks that present themselves. You will have the ambition to grow within IKEA and to help develop others too. Previous experience in a sales or customer service environment is desirable.

WHAT YOU'LL BE DOING DAY TO DAY

SALES

• Build loyalty by listening to our customers & using your knowledge of IKEA product range offer informed solutions.
• You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience
• You actively approach customers to identify their needs and advise them on the best solutions for their life at home through home furnishings.

CUSTOMER RELATIONS
You aim to create a positive experience for our customers, so they will want to return and shop with us again over time. Provide an efficient and accurate checkout experience in the store while working with daily and weekly service targets to drive service delivery. You work together with colleagues in other functions to support the customer experience.

• You work together with colleagues in other functions to improve the customer experience.
• Provide an efficient and accurate checkout experience for our customers.

Here at IKEA we recruit through our values and togetherness is one of the core values in the IKEA culture, we expect our candidates to be natural team players who will embrace change with a solution-orientated approach. In IKEA we place great emphasis on leading others and ourselves with a positive approach, even during the busiest and most challenging times.

WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents.

RECRUITMENT PROCESS INFORMATION
If you have any special requirements during the interview process, please let us know as soon as possible.

First step, please attach an updated CV with your application so we can get to know you better.

Come see things a little differently with us and be part of creating a better everyday life for the many.

IKEA reserves the right to close a job vacancy earlier than originally advertised.

For any advice or support, email me at [email protected] and we’ll be happy to help!

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!