Student Welfare Adviser

About us

The Department of Mathematics at UCL is an internationally renowned department within one of the world’s most prestigious universities. Since its beginning, mathematics at UCL has been enhanced by its many outstanding members of staff. Indeed, two of its students (and later staff) Professor Klaus Roth (1958) and Professor Alan Baker (1970) have gone on to win the Fields Medal. Another former member of staff Professor Tim Gowers won the Fields Medal in 1998 for work he did whilst at UCL. Since 2011 the department has grown considerably. There are approximately 81 academic members of whom 34 are full professors, and a number of Honorary members of staff, including Fellows of the Royal Society. The department also has approximately 31 Postdoctoral Research Fellows, approximately 102 PhD students and approximately 38 MSc students. We also welcome a regular stream of distinguished visiting academics from home and abroad. The broad range of research interests is reflected in the large choice of courses available in the third and fourth years of the degree programmes, from spectral theory, groups and geometry to fluid mechanics and from mathematical ideas in biology to cosmology. Research funding in the department from EPSRC, ERC, Leverhulme Trust and the Wellcome Trust has grown significantly in recent years with an increase of 70% in total funding since 2011.

About the role

The post holder will need to be able to start 30 September 2024 or as soon as thereafter. We plan to conduct test and interview in the week commencing 9 September 2024. The role holder, in partnership with the Departmental Tutor and colleagues, is responsible for supporting our students and enhancing their experience to ensure and improve student success. As a vital member of the Teaching and Learning teams, the role holder's responsibilities extend to collaborating with other colleagues across the Faculty, Student Support and Wellbeing teams and beyond. Our students' wellbeing, support and success are at the core of an exceptional student experience. The post holder is expected to significantly influence and enrich our approach in this area, contributing innovative ideas to strengthen our student welfare support. This will involve enhancing student wellbeing, collaborating with the student body and staff to organize events and activities that enhance the student experience, creating an inviting and welcoming environment, supporting the student tutoring system, and ensuring access to relevant guidance (or developing it) to assist in maintaining the mental wellbeing of our students. The role holder must quickly learn about and understand the Department and build a knowledge base of other UCL services to which students may be referred for support, such as the Careers Service, Students' Union, the Student Support and Wellbeing team, and the Medical Centre. A full job description and person specification can be accessed at the bottom of this page. This job description reflects the present requirements of the post. As duties and responsibilities change/develop, the job description will be reviewed and be subject to amendment in consultation with the post holder. The combination of application form, interview, and test is designed to assess all aspects of the person's specifications, ensuring that the selected candidate is the best fit for the role. The test comprises three components, and you will have 1 hour and 15 minutes to complete all three components: a written English test, an in-tray test, and an Excel test. All components test spelling, attention to detail, accuracy and IT skills. The Excel test will involve formulae. All SRS post-holders are expected to contribute to the division's major events and activities. The precise duties to be undertaken will be agreed upon between the staff member and their line manager. If you have any queries regarding the vacancy, the application process, or any other related matter, please contact Nancy Wilson ([email protected]). Informal enquiries are encouraged and may be addressed to Helen Higgins, email: [email protected]. We particularly welcome female applicants and those from an ethnic minority, as they are under-represented within UCL at this level.

About you

We are looking for an individual with experience working in student-facing roles and providing well-being support, as well as one who can collate and analyse data to help develop strategic ways to support our students better by contributing to conversations across the faculty. We aim to recruit a candidate who has a genuine interest in student welfare and who will enjoy being part of a highly dynamic Teaching and Learning team. The post-holder will have a good general education to Honours degree level or the equivalent with substantial knowledge of the HE sector, mainly student services management and administration, both undergraduate and graduate and both UK and International. The post-holder will have experience enhancing engagement through training, feedback, and focus groups. The post-holder will have excellent written and verbal communication and interpersonal skills. Your application must include a CV and supporting statement, and it will be assessed on how well you demonstrate the essential and desirable criteria in the job description. You must have an unrestricted right to work in the UK. This role does not meet the eligibility requirements for a tier 2 certificate of sponsorship under UK Visa and Immigration legislation. We reserve the right to close the advert before the closing date if we have a lot of applications. So please ensure you don't leave your application until the last minute, as we won't be able to accept any CVs after the advert has been closed.

What we offer

As well as the exciting opportunities this role presents we also offer some great benefits some of which are below: 41 Days holiday (including 27 days annual leave 8 bank holiday and 6 closure days) Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan On-Site nursery On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme: Staff Support Service Discounted medical insurance Visit https https://www.ucl.ac.uk/work-at-ucl/reward-and-benefits-0 to find out more.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women. You can read more about our commitment to Equality, Diversity and Inclusion here : https://www.ucl.ac.uk/equality-diversity-inclusion/