Support Worker
Perks & Benefits:
As a Support Worker (known locally as Residential Services Support Officer), you’ll provide personalised support, helping individuals take part in a variety of meaningful activities during their stay. We aim to make residents feel like they’re at home, offering a long-stay placement service, while fulfilling experiences both in the community and within our safe, comfortable environment. Our service is based in a spacious, modern building and you'll receive comprehensive induction and training, so you can become a confident and valued member of our friendly and supportive team.
- Deliver Exceptional Care: Be at the heart of providing the best physical and emotional care, ensuring our Service Users feel safe, comfortable and valued. You'll proactively observe and assess their health and well-being, acting quickly to support their needs.
- Collaborate and Innovate: Work with families, carers, colleagues and other professionals to create and carry out personalised care plans. Your input will be important in shaping the support we offer, ensuring it aligns with the individual goals and wishes of each Service User.
- Communicate and Document: As shift leader, you’ll keep the lines of communication open and maintain detailed records that reflect the progress and needs of our Service Users. Your reports and case records will be vital in delivering consistent, high-quality care and ensuring everyone is on the same page.
- An understanding of the needs of the client group and have experience working with them to achieve independence.
- Able to demonstrate the core values of patience, empathy and compassion.
- A team player with strong collaborative skills.
- Excellent communication skills for building positive relationships with a diverse range of people, including clients, their families, carers, professionals and colleagues.
- Sound IT skills and able to accurately record information.
- Comprehensive induction programme with all necessary training.
- Great satisfaction from supporting people to get the most out of their stay.
- Commitment to personal development, including support for QCF training.
- Preparation for future senior-level opportunities.
- Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
- Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here.
- For more information about the role, team and our values, take a look at our Candidate Pack.
- To apply for this role, simply send your CV to [email protected]. Please ensure you state 'Support Worker/Residential Service Officer HCC621646' in the subject heading to help us match your application to the correct vacancy. By submitting your CV, you are giving consent for Hampshire County Council to store your data in accordance with data protection legislation. Or, if you prefer you can click on the ‘Apply’ button further down, to complete your full information.
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