Team Leader - Wealth Operations (MGN Pakistan)

2024-03-22 | Mashreq | Other | Other | Pakistan

Perks & Benefits:

Seniority level:
Associate

Job Purpose


Provide operational support to Private Banking and Mashreq Gold Segments of the Retail Banking Group to delivery world class products & premium services to customers.


Key Result Areas


  • Booking of various lending facilities for customers
  • Perform credit monitoring for various lending products including Lombard, Leverage Investments on Securities, etc
  • Track customer limits against overall program limits
  • Track broad limits across all lending programs
  • Execute margin call process in the event of insufficient collaterals; generate & deliver margin call letters to customers / RMs
  • Ensure no operational loss is incurred against lending facilities offered to customers
  • To interact on daily basis with the:
  • Internal staff within the the team
  • Team Leaders
  • Relationship Managers
  • Internal compliance
  • Sales and Branch staff in the absence of the team leader/Assistant Manager
  • Process all transactions with strict adherence to SOP
  • Escalation of exceptions to Manager
  1. To ensure compliance to specified procedure
  2. Ensure error free processing of cases
  3. Review of the Quality reports and collectively review the corrective action plans
  4. Approval of cases under delegated approval authorities



Knowledge, Skills And Experience


  • Graduate with 3-4 years work experience in Loan Operations
  • Excellent analytical skills
  • Sound interpersonal skills
  • Good PC skills, with advanced proficiency in MS Excel.
  • Ability to problem solving and work independently
  • Should be customer focused and achievement oriented

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