Team member
Perks & Benefits:
Description
We are looking for a passionate, big personality and energetic Team Member who can help us to lead from the front and create exceptional dining experiences at our new Chiswick fresh pasta store and restaurant. We won’t just be cooking and serving our customers the freshest pasta in town (although that’s a big part of it!), but opening doors to one of the coolest locations in town.
Picture this: we’ll have chefs making fresh pasta in the window of the store to entice the good
people of Chiswick in. There’ll be the hippest Italian funk and jazz on stereo, the smell of ragù in the air, fresh pasta making classes in-store, drivers buzzing about on our beautiful terracotta Vespas, and much more.
As a Team Member, your role is all about creating delightful moments for our customers. We want to hear from candidates who ooze passion, are confident, charming & wear an easy smile with customers, and who want to be part of our exceptional new fresh pasta concept coming to Chiswick. If that sounds like you, we wanted to hear from you yesterday. So, as our Roman ancestors might have said, carpe diem. Show us your soul.
Areas of responsibility:
- Welcome each customer with genuine warmth and enthusiasm.
- Help customers explore our menu, offering personalised recommendations and answering any questions with passion.
- Handle orders swiftly and accurately, ensuring a smooth and enjoyable experience for every guest.
- Create a positive dining atmosphere by being attentive and proactive in meeting customers' needs.
- Be part of the magic in the kitchen, preparing pasta dishes that look as good as they taste.
- Follow our treasured recipes and techniques to ensure every dish meets our high standards.
- Keep your workspace clean, organised, and buzzing with energy.
- Keep an eye on our ingredient supplies and let the shift manager know if we’re running low on anything essential.
- Make sure the dining area is always inviting and immaculate.
- Regularly clean and sanitise tables, chairs, and other surfaces to ensure a safe environment.
- Follow all health and safety guidelines to keep both customers and colleagues safe.
- Pitch in with cleaning tasks when needed.
- Work closely with your teammates to ensure everything runs smoothly.
- Take part in team meetings and training sessions, bringing your ideas and enthusiasm.
- Support your colleagues, especially during busy times, and be willing to take on additional tasks as required.
What we are looking for in an ideal candidate:
- Experience in customer service or food service is a plus, but a passion for Italian cuisine is what truly matters.
- Enthusiasm for learning about our menu and sharing that knowledge with customers.
- Excellent communication and people skills.
- Ability to thrive in a fast-paced environment and juggle multiple tasks with grace.
- A positive attitude, reliability, and a strong sense of teamwork.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Bonus point! Any experience in coffee, wine, and pasta would be advantageous, but it’s your zest for life that we are looking for.
- … If you dream in pasta shapes, you're in the right place.
What we can offer:
- Competitive salary to attract the best talent
- Join a dynamic, fast-moving & diverse team
- Join a growing business with growing opportunities
- Regular team socials and pasta tastings
- 28 days holiday (inclusive of bank holidays)
- Complementary staff food & drinks while on shift
- Performance driven Bonus scheme
ARA Pasta are the first Franchise partner of Pasta Evangelists who will be operating Pasta Evangelists restaurants in South London and South east of England. Our ambitious development plans to grow the business over the next few years provides exciting opportunities to develop a career with us. Given our ambitious plans, we are looking for driven individuals to lead our business through its next growth chapter.
About Pasta Evangelists
Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers – our Evangelists – who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it.
Today, Pasta Evangelists is backed by Barilla (the world’s biggest pasta company) and is proud to be the UK’s biggest pasta brand by revenues, as well as one of the UK’s fastest-growing startups. In addition to our website, our recipe kits are also available for customers to purchase through major online retailers like Ocado & Amazon Fresh. Londoners can also treat themselves to fine Italian dinings at our high-end Harrods Pasta Bar, or learn to make our signature dishes from scratch at our viral Pasta Academy, where we welcome thousands of pasta lovers every month.
Most recently, we’ve been busy disrupting Britain’s pizza-centric Italian takeaway market with a brand new fresh pasta takeaway concept, available on pastaevangelists.com as well as major delivery players like Deliveroo, UberEats and JustEat. With more than 40 kitchens across the UK, we’re expanding coverage to new cities on an almost weekly basis (including our first openings in Scotland and Wales!). We've also opened the UK's biggest pastificio (which, in Italian, means pasta factory, but 'pastificio' better reflects the type of fresh, artisanal pasta we produce) in Acton, West London, allowing us to make ever more exciting and ambitious pasta and sauces for our customers.
Given our ambitions, we are looking for exceptional professionals to lead our business through its next growth chapter.
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