UNIT SECRETARY

Location/Department: Hospital - Med Surg

24/pp - every other weekend evenings Friday, Sat, Sun 2p-10p

Job Summary:

To facilitate communication within the Med Surg Unit & provide information.

Supervisory Responsibilities: None

Duties/Responsibilities:

• Uses only approved abbreviations.
• Understands patient safety goals & actions taken.
• Demonstrates awareness of patient rights.
• Uses 2 patient identifiers before giving treatments, demonstrates process.
• Understands the spiritual aspects of patient care & can give examples of such.
• Uses respect & dignity when dealing with death & dying.
• Accurately reports to RN as warranted by condition.
• Gives report to other providers as needed.
• Reports sentinel events or adverse drug reactions or incidents as warranted.
• Answers call lights promptly & courteously & routes information as needed to staff.
• Acknowledges guests within 10 seconds of arrival to desk & greets them with a smile.
• Provides directions to guest as requested.
• Answers telephone within 3 rings & provides necessary information or relays messages to staff promptly.
• Rounds on patients at a minimum of every 2 hours & more frequently as indicated.
• Takes vitals including BP, T, RR, & HR as ordered & documents timely in EHR.
• Weighs patients using appropriate technique & documents timely in EHR.
• Records intake & output throughout the shift & documents timely in EHR.
• Assists with or bathes patient with privacy & documents timely in EHR.
• Provides mouth care with AM or HS care or as needed & documents timely in EHR.
• Provides cath care at HS or as needed & documents timely in EHR.
• Passes, sets up, & collects meal trays timely & documents in EHR.
• Assists patients with meals as needed.
• Passes snacks & refreshes ice/water at least once per 8-hour shift.
• Assists with walking, turning, transferring using appropriate technique & documents timely in EHR.
• Utilizes the correct bed type & mattress per patient condition.
• Performs active or passive ROM using appropriate technique & documents timely in EHR.
• Applies medical equipment using appropriate technique & documents timely in EHR.
• Sets up patient rooms for admission.
• Takes patients to car when discharged in wheelchair or as otherwise indicated.
• Packages up patient belongings for discharge or transfer.
• Transports patients to/from MS or from ESD as warranted.
• Processes instruments/equipment per protocol & can state process.
• Cleans patient care items as needed & keeps room clean & tidy.
• Keeps grossly soiled linens separate from other linens to prevent contamination.
• Maintains office equipment in good working order & notifies manager when repairs are required, takes out of service.
• Notifies appropriate staff when patients are in isolation, keeps patient data screen up to date, kardex.
• Maintains office equipment in good working order & notifies manager when repairs are required, takes out of service.
• Aware of door alarms & security methods of MS/SCA.
• Uses equipment safely & attends in-services as needed/offered.
• Restocks supplies when needed to PAR levels.
• Admits, transfers, & discharges patients from EHR & other forms promptly & accurately.
• Prepares charts appropriately for new admissions & disassembles for discharges/transfers.
• Places appropriate paperwork/strips on correct chart.
• Orders weekly office supplies.

Required Skills/Abilities:

• Strong customer service skills & team player.
• Effectively communicates both verbal & written.
• Able to multi-task with accuracy & promptness.
• Able to work with health care providers.
• Able to operate basic office equipment & nurse call lights.

Education and Experience:

• High school diploma or equivalent.
• No work experience required.

Physical Requirements:

• Constant sitting & use of hands; frequent talking & manual dexterity, occasional walking, pushing, pulling, kneeling, standing & reaching.
• May need to lift up to 25 lbs.

Required