Warehouse Operations Manager

• Oversees daily warehouse operations across both inbound and outbound functions, including receiving, put away, returns, order picking, packing, and shipping. Ensures all activities are executed in compliance with the business unit’s standard operating procedures and effectively implements operational changes as needed. Holds supervisors engaged and accountable for driving Hoshin projects and meeting tiered accountability metrics to support continuous improvement and strategic alignment.

• Directs people management processes for the warehouse, including staffing, training and development, and talent management for 80–100 staff. Recognizing the employees’ diverse skillsets and levels of experience, provides motivational leadership and champions a culture of high performance, continuous learning, and safety.

• Responds to disruptions across inbound and outbound operations to ensure customer commitments are fulfilled. Collaborates with Sales and Customer Service teams to understand customer concerns and adjusts operational plans and staffing resources accordingly.

• Manages all safety training and procedures for both inbound and outbound warehouse activities, ensuring compliance with safety regulations and best practices. Applies deep knowledge of warehouse safety to proactively identify and mitigate risks.

• Monitors performance and productivity metrics across all warehouse functions and reports operational outcomes to the Site Director, using data to drive continuous improvement and operational excellence.

• Identifies and implements significant cost-saving initiatives through process optimization, resource efficiency, and waste reduction. Ensures departmental operations are aligned with budgetary goals and actively manages expenses to meet financial targets.

This Job might be for you if:

• Bachelor’s degree in Business Administration, Operations Management, Supply Chain, or equivalent work experience, preferred

• 8–12 years of experience in operations, logistics, or management roles.

• Proven leadership skills with experience managing cross-functional teams.

• Strong analytical and problem-solving abilities.

• Proficiency in ERP systems and Microsoft Office Suite (especially Excel, Power BI).

• Experience with process improvement methodologies (e.g., Lean, Six Sigma, Kaizen); Kaizen leadership preferred.

• Excellent organizational and project management skills.

• Strong communication and interpersonal skills.

• Ability to manage budgets, forecasts, and operational KPIs.

• Familiarity with compliance, safety, and quality standards

What is expected of you and others at this level

• Drives cost savings through strategic planning and operational efficiency initiatives.

• Leads departmental operations, providing direct supervision to professional staff, front-line supervisors, and business support personnel to ensure efficient and effective execution of daily activities.

• Contributes to the development and implementation of policies and procedures aimed at achieving departmental and organizational goals.

• Ensures team compliance with established guidelines, standards, and regulatory requirements.

• Makes operational decisions that have a short-term impact on workflows, outcomes, and customer satisfaction.

• Engages with internal and external stakeholders—including subordinates, peers, customers, suppliers, and occasionally senior leadership—to address operational issues and support project execution.

• Facilitates issue resolution and drives alignment across functions by building consensus and fostering collaborative relationships.

Cardinal Health is committed to employment equity and encourages applications from women, visible minorities, Indigenous peoples and persons with disabilities.

Cardinal Health is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Human Resources team is responsible for working with applicants requesting accommodation at any stage of the hiring process.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.