Risk Management Platform Specialist

IVC Evidensia UK, Keynsham, South West

Discipline: Operations

Risk Management Platform Specialist

At IVC Evidensia, we are a leading veterinary services provider in Europe and North America with more than 2,500 clinics and hospitals across 20 countries and around 41,000 employees. We aim to have an extraordinary impact on animal lives, supporting in the region of 25,000 animals every single day across our international network. IVC Evidensia exists to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners.

We’re looking for a proactive and detail-oriented H&S Risk Management Platform Lead to oversee and enhance our Health & Safety (H&S) Compliance Data platform across the UK & Ireland. This key role will ensure the effective operation, administration, and continuous improvement of our Risk Management Platform (RMP), supporting cross-functional teams and promoting a seamless user experience. You’ll act as the central point of contact for all RMP-related data, performance, and support activities, working closely with internal stakeholders and contributing to the overall success of our H&S compliance strategy.

Key Accountabilities/Responsibilities:

H&S Risk Management Platform Lead for the UK & Ireland across all elements of the business relative to H&S Compliance Data
Working with management & regional teams to ensure the RMP is maintained effectively in terms of User Management; working cross functionally across business teams to ensure the RMP maintains accuracy and effective user experience
Creating & Managing user accounts; Supervisor privileges; Roles; Archiving/disabling user accounts; Notification settings; Re-assigning tasks; Adding org units; Renaming org units; Moving org units; Disabling/deleting org units (data re-assignment); Org unit defaults (assignees, approvers etc); Org group
Ensure workflows within RMP & controls are designed appropriately, liaise with all stakeholders internally for the RMP and manage change control activities
Perform Data validation; bulk uploading & testing through-out the year to validate RMP effectiveness and continued accuracy
Perform RMP administration activities relative to maintain the Settings Controls relative to Home page; contact support message; Reminders; Reviews; Approvals; Status Ratings
Collaborate on group on RMP project teams to ensure changes & modifications to the platform are appropriately considered; rolled out and communicated
Perform Module working administration activities relative to Searching; Filtering; Quick Reports; Insights+ reporting.
Caption maintenance; Managing picklists; Reference Maintenance; Risk Matrix; Email Templates; Notifications; Action Templates; Automatic Actions; iQ Templates; Managing portal content; Questionnaire configuration
Focal point for Data validation, Performance & Analytical reporting from the RMP within the UK & Ireland
Develop & support eLearning materials and communication materials relative to the RMP, provide helpdesk support nationally

Experience/Qualifications:

Experience managing a Risk Management Platform (or similar system) in a compliance-driven environment
Proven ability to collaborate with cross-functional teams and regional leadership to ensure system accuracy and usability
Strong experience in system user administration including creating, modifying, disabling accounts, assigning roles, and maintaining organisational unit structures
Experience in managing platform workflows, notification settings, approval hierarchies, and default user assignments
Familiarity with platform settings management (e.g. homepage controls, reminders, approvals, status ratings, support messages)
Skilled in performing regular data validation, bulk uploads, and testing activities to ensure data integrity
Involvement in change control processes and cross-functional project teams for platform updates and enhancements
Proficiency in using platform features such as advanced searching, filtering, quick reporting, and Insights+ reporting tools
Experience maintaining system references such as picklists, risk matrices, templates, email notifications, and questionnaires
Comfortable providing data performance analysis and reporting for key stakeholders across the UK & Ireland
Capable of developing user training and eLearning content, as well as delivering helpdesk support on a national scale
Strong problem-solving skills and a process-driven mindset with attention to detail
Excellent communication skills to manage user support and change communications effectively

Following receipt of your application, you will be contacted by one of our experienced hire recruitment team.

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

What We Offer:

At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from

Work-life balance

26 days annual leave

Cycle to Work scheme

Initiatives focused on employee wellbeing

Pension

Discretionary Bonus

Discounted staff pet care

Free Parking available at Head Office

At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

IVC Evidensia UK

IVC Evidensia, The Chocolate Factory, Keynsham, BS31 2AU, United Kingdom

At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

Any questions before applying?

Speak to Danielle Hughes from our recruitment team who would be happy to help you with any questions you have before applying for this role.

Talent Business Manager

Danielle Hughes

danielle.hughes@ivcevidensia.com

1 Jobs in Keynsham, ENG, United Kingdom (UK)

Risk Management Platform Specialist

IVC Evidensia UK