About us

UCL is a diverse global community of world-class academics, students, industry links, external partners, and alumni. Our powerful collective of individuals and institutions work together to explore new possibilities. Academic excellence is demonstrated by our 30 Nobel laureates and our top ranking in the UK for research strength. We are a global university with 14,300employees and over 150 nationalities represented in a student body of 43,800students. Our main location in Central London has recently been augmented by a campus on the Queen Elizabeth Olympic Park.

The UCL Faculty of Engineering is the largest of its kind in the UK, ranked as the second most impactful engineering faculty in Europe and first for Research Strength in the Research Excellence Framework. Within Engineering, the UCL Department of Civil, Environmental & Geomatic Engineering is a multidisciplinary department renowned for innovation and excellence in research and teaching. We are ranked in the Top 50 worldwide for civil and structural engineering according to the 2021 QS World University and Subject rankings.

About the role

As a Front Office and HR Assistant you will undertake a period of practical learning in the Front Office and HR functions mainly at the Chadwick Building, Bloomsbury campus in central London. You will also spend part of your time in CEGE’s facilities on a monthly basis at CEGE’s laboratories in East London, Dagenham East: PEARL & CAVE as part of the standard operation. The role offers the opportunity to develop skills within the HR, front office, purchasing and finance operations in one of the top 10 Universities in the world.

The postholder will build positive working relationships within the wider university in order to provide a range services and administration, aiming to support the department’s operation, the visitors’, students’ and staff experience and work with the UCL processes and systems.

This role offers a career pathway to HR, finance or estates operations from the starting point of a Front Office and HR Assistant.

The role is eligible for hybrid working after successful completion of their probation, with a minimum 80% on site, at UCL Bloomsbury and PEARL campuses.

This appointment is subject to UCL Terms and Conditions of Service for Research and Professional Services Staff. Please visit https://www.ucl.ac.uk/human-resources/conditions-service-research-teaching-and-professional-services-staff for more information.

About you

In order to be successful as a Front Office and HR Assistant, you will need to have:

Excellent communication skills, with a high standard of written and verbal English
Ability to build positive working relationships and provide a friendly service to people at all levels
Professional and confident manner with a high standard of customer care and responsiveness
Strong organisational skills, gained through either previous work or Further Education, and the ability to prioritise your own workload and meet deadlines
Excellent attention to detail with accurate data entry and proofreading ability

What we offer

As well as the exciting opportunities this role presents, we also offer great benefits some of which are listed below:

41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
Additional 5 days’ annual leave purchase scheme
Defined benefit career average revalued earnings pension scheme (CARE)
Cycle to work scheme and season ticket loan
Immigration loan
Relocation scheme for certain posts
On-Site nursery
On-site gym
Enhanced maternity, paternity and adoption pay
Employee assistance programme: Staff Support Service
Discounted medical insurance

Visit https://www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more.

A job description and person specification can be accessed at the bottom of this page.

If you need reasonable adjustments or a more accessible format to apply for this job online or have any queries about the application process, please contact the HR team at cege-hr@ucl.ac.uk .

We will consider applications to work on a part-time, flexible and job share basis wherever possible. The UCL Ways of Working supports colleagues to be successful and happy at UCL through sharing expectations around how we work – please visit www.ucl.ac.uk/ways-of-working to find out more.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

Our department holds an Athena SWAN Bronze award, in recognition of our commitment to advancing gender equality.

You can read more about our commitment to Equality, Diversity and Inclusion here : https://www.ucl.ac.uk/equality-diversity-inclusion/

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