Do you enjoy working with members of the public? Do you have excellent communication skills? Do you stay calm when working in a busy environment?

We are looking for someone to join our Customer Hub team which is part of the wider Learning, Leisure and Customer Services team which consists of Active Scilly, Learn Scilly and the library.

We require somebody who can work 30 hours per week, but this may also be suitable as a job share.

This role is based at the Carn Gwaval Wellbeing Centre and St Mary’s Library. Shifts are mainly between the hours of 8.45am and 5.15pm and will require working one evening shift per week until 8.15pm and one in three (occasionally one in two to cover staff absence) Saturday mornings 9.15am to 12.45pm.

This role will involve, but not be limited to:

acting as the first point of contact and sign posting service for visitors and customers of the Council of the Isles of Scilly

being responsible for taking all payments

receptionist and administrator for the library, learning and leisure services

The role will involve liaising with colleagues and members of the public over the phone, email and face-to-face, therefore excellent customer service, communication and administration skills are essential.

For an informal discussion please telephone Joanna Macdonald on (01720) 424402 (leave a message and your call will be returned) or email Joanna.macdonald@scilly.gov.uk

Department:

People and Communities

Contract:

Part Time - Permanent

Hours:

30 per week

Salary:

£24,924 - £25,979 Pro Rata, Per Annum

Grade:

3

Closing Date:

Thursday, 07 March, 2024 - 1pm

Application Pack:

Role Profile

Additional Information:

Application Form
Advertisement Monitoring
Equal Opportunities Monitoring
Job Applicant Privacy Notice
Recruitment and Selection Policy

Please submit completed applications to humanresources@scilly.gov.uk or:
Human Resources
Council of the Isles of Scilly
Town Hall
St Mary's
Isles of Scilly
TR21 0NA

Please note that canvassing of Members or Officers will disqualify you from consideration.

If you require this application pack in an alternative language, in larger text, Braille, easy read or in an audio format, please email diversity@scilly.gov.uk or telephone 0300 1234 105.

1 Jobs in Isles, OF, United Kingdom (UK)

Customer Services Assistant

Council of the Isles of Scilly