About Us

We are an award-winning boutique cosmetic dental group providing orthodontic, cosmetic, and general care to their patients across Berkshire, London and Buckinghamshire.

About the Role

We are looking for a Patient Care Coordinator to join our Reception/ Front of House team, to deliver great customer service in a varied patient support and administration role.

We are looking for a highly personable, motivated and organised individual who also has the ability to build lasting relationships with our client base. We have a fantastic team culture with opportunity for development and career progression.

Key Responsibilities

To provide an excellent level of service to our patients and exceed their expectations throughout their patient journey with us.

You will need to be able to multi task as there is a requirement to use a number of systems and platforms as well as being able to take incoming calls and manage patients coming in to the practice.

It is a busy fast paced role that requires previous administration experience as well as a passion for customer service.

We are searching for a part-time candidate who can work:

Wednesdays 3pm - 6pm

Thursdays 3pm- 8pm

Friday 7.45am - 6.15pm

Saturdays 7.45am - 5.15pm

About You

You will have a passion for customer service and desire to achieve excellence.
Will have had previous experience working with customers both face to face and by phone.
Ideally have experience working within the dental industry.
Be willing and open to learning new methods/skills and have flexible approach to work.

⛳️ Compensation, Perks & Benefits

Competitive salary

· Employee discounts

· Access to training & development

· Access to discounted parking

· Pension scheme

· Access to group rewards & company events

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Job Types: Full-time, Part-time, Permanent

Work Location: In person

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