Administration Officer

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?

Don’t pass up the opportunity to work for Gold Coast Private Hospital.

About the role

We are seeking an experienced Medical Administrator with outstanding customer service skills to work within a busy Emergency Department on a casual basis. The successful applicant is required to be a role model of our Building Excellence values and will be a vibrant addition to our team.

This role is across a 24-hour roster and shift times may look like the below :

• 0630 - 1430

• 0830 - 1530

• 1200 - 1800

• 1430 - 2130

• 1600 - 2300

• 2000 - 0400

• 2230 - 0630

About us

Established in 2016, Gold Coast Private Hospital is a state-of-the-art, 340-bed facility located in the heart of the Gold Coast Precinct in Southport.

With 22 operating theatres, Gold Coast Private Hospital offers a wide range of specialties including, but not limited to, 24/7 Emergency Care, Medical Services, Orthopaedics, Bariatrics, Neurosurgery, Plastic Surgery, ENT (Ear, Nose, and Throat), General Surgery, Obstetrics, Cardiac Care, and Oncology.

Gold Coast Private Hospital is committed to continual growth, providing exciting opportunities and professional career pathways in healthcare

experience.

As an Emergency department administration officer, your responsibilities will include:

• Performing a broad range of administration duties including:
• • Registering patients after they have been triaged
  • Answering calls
  • Preparing admission paperwork
  • Taking and receipting payments
  • Invoicing and payment follow up
  • Maintain accurate and effective record management systems including preparation of medical records
  • Working with medical staff and patient’s families/loved ones
  • Complete other clerical tasks such as data entry, filing, file management

Essential Requirements:

• Demonstrated previous experience in a fast-paced Medical Administration/Reception role

• Flexibility to work any shifts across a 24/7 period

• Sound knowledge of Microsoft Office applications/ knowledge of Webpas would be ideal

• Excellent communication skills

• Outstanding customer service skills

• High level organization skills

• Ability to follow instructions and take directions as required

• Previous experience in a hospital or emergency department administration or medical environment will be highly regarded

Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

• Flexibility to work across one or multiple hospitals across our network

• Discounted health insurance

• Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together.
Come and be the difference in our patient's lives.

Applications close: February 26th 2025