Administration Officer

Professional Development Opportunity

• Permanent Part-time position Monday to Friday

• Excellent interpersonal and communication skills

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?

Our Patient Services Team have a vacancy for an enthusiastic and motivated individuals to work alongside our team of Administration staff in supporting the hospital’s Admissions and Reception.

Perform a broad range of administration duties including:

• Manage a busy reception desk

• Answer and redirect calls

• Organise bookings and prepare admission paperwork

• Conduct follow up requests and make reminder calls for visits

• Maintain accurate and effective record management systems including preparation of medical records

• Perform Health Fund Checks as required

• Manage the collection of excesses/co payments

• Coordinate with staff from other departments

• Complete other clerical tasks such as data entry

Tweed Day Surgery is a stand-alone facility with 3 operating theatres. Specialising in Ophthalmology, Endoscopy, Urology, Plastics, Orthopaedics, Oral and Maxillofacial, General, ENT and Pain Management. We are situated on the QLD/ NSW border. Reception/administration hours are between 0600 to 1700 Monday to Friday.

Selection Criteria:

• Excellent interpersonal and communication skills

• Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment

• Strong attention to detail

• Experience in MS Office (Outlook, Word, and Excel)

• Works well independently and within a team

• Flexible to work a variety of shifts – early/late shifts (no weekend work)

• WebPas Hospital system experience (Desired)

Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

• Flexibility to work across one or multiple hospitals across our network.

• Discounted health insurance (non-casuals only)

• Continuous professional development, education & support provided to encourage growth

• We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

Come and be the difference in our patient's lives.

Applications close: 11th February 2025

For further enquiries: Lauren Worthy - Front Office Manager 075506 6066