Administrative Assistant (International Hall)
Perks & Benefits:
Job reference: 002707
Salary: Starting from £29,216 per annum
Closing date: 14/07/2024
Department: Property and Facilities Management
Location: International Hall
Employment type: Open ended – full-time
Sub-Department: Residential Accommodation
Hours Per Week: 35
The University of London
The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global.
We are a national leader in the humanities, and we promote their value to society and the economy through knowledge creation and exchange.
We are also a federation of 17 world class higher education institutions, with collaboration at the heart of our ethos. The University of London federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines.
Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future.
The Role
Job Summary: We are seeking a dedicated Administrative Assistant to support the daily administration of our student residences. The successful candidate will ensure that our halls are maintained in optimal condition, providing exceptional service to residents. Key responsibilities include handling communications, managing customer service, and ensuring compliance with health and safety policies.
Key Responsibilities: The Administrative Assistant will support with managing inbound and outbound communications, including telephone, email, postal, and in-person queries, ensuring prompt and professional responses. They will manage the composition and distribution of communications through various media, including social media and website updates. The role involves assisting with room inspections for damage and prohibited items, managing financial requisitions and purchase orders, and maintaining records in line with departmental procedures.
Customer Service and Operations: This role demands a high standard of customer service for students, guests, and visitors, adapting seamlessly between term time and vacation operations. The Administrative Assistant will liaise closely with other hall staff and departments to ensure effective service delivery and consistency. Duties also include attending meetings, compiling agendas, and taking minutes as required.
General Administrative Duties: The Administrative Assistant will handle general administrative tasks such as filing, archiving, and stock control of stationery and consumables. They will identify any areas of concern to the Hall Manager and Assistant Hall Manager, ensuring all activities comply with national and local health and safety policies. Additionally, the role may involve any other duties consistent with the post's grade and scope, as required by the Hall Manager.
For a full role profile, please refer to the job description below.
Further Information
To be considered for this opportunity, please submit your Application and CV (by clicking ‘apply for job’ at the bottom of this page) before the closing date at midnight on the 14th July 2024.
The University will be unable to sponsor candidates for a visa for this role. Successful applicants must be able to demonstrate their right to work in the UK for the duration of their employment.
The University reserves the right to close the vacancy earlier than the published end date should it receive sufficient applications to warrant earlier shortlisting.
The University of London is committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed. We particularly encourage applications from members of Black, Asian, and Minority Ethnic communities as this group is currently under-represented at all levels within the University. All appointments will be made on merit, based on the criteria identified in the job description.
Pursuing excellence in education and equal opportunities.
www.london.ac.uk
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