Administrative Assistant - Neurophysiology and Neurology

We are looking for an Administration Assistant to join the Neurology &
Neurophysiology Department at Torbay Hospital. Our Administrative Assistant will be responsible for the administrative and co-ordination of the Neurophysiology service and support to the Neurology team.

They will need to be proficient in their customer service skills, keyboard skill, communication and co-ordination and will be required to be a good communicator and work both independently and as part of the team. They will provide administrative and clerical support to ensure an effective and efficient service in line with Standard Operating Procedure and ensure that patients are treated with courtesy, dignity and respect

Health Careers |

• Act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunity
• Provide a service that is tailored to meet the needs of the individual and to understand what our patients/customers need and be adaptable and

responsive

• Provide a high-quality customer service which complies with relevant

legislation and NHS Employment check standards

• Be honest and learn from mistakes, and help to create a "no-blame" culture were people feel able to share and learn from experiences together
• Work as part of a team demonstrating effective communication, and working collaboratively with colleagues inside and out of the department
• Acknowledge that you need to continually deliver greater value to customers.
• Be honest about your biggest challenges and create a culture of curiosity and openness
• Make a deliberate effort to connect with strangers from different walks of life and invite them to share their ideas
• Be curious and creative about new possibilities, whilst identifying what works well and to do more of it

Neurophysiology and Neurology is very busy and the secretarial teams are key to ensure things run smoothly and efficiently. It is therefore imperative that each member of the team works as a team player but equally as important that they are able to work independently and prioritise workload effectively.

One of the main rewards of this role is knowing you have made a difference and enhanced a patient's experience within the departments.

This role is a great training opportunity in order to progress your career.

Why work with us - 1 (pagetiger.com)

Open and close relevant clinics
Set up new or additional clinics
Communicate with clinicians/technicians and wards
Process triaged referrals
Send out completed reports
Ordering consumables

Ensure that all filing including emails is completed accurately and efficiently

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

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