Administrative Support

We know what it means to put the customer first - our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and satisfaction that comes from working for a successful, expanding company where every team member makes a difference and where initiative and hard work are valued and rewarded. We are confident that if you choose to work at ROBINSON, you will be taking your first steps towards a challenging, profitable, and satisfying career.

We’re seeking a friendly, customer-focused individual to join our Surrey team as Administrative Support, working Tuesday to Saturday. In this front-line role, you’ll be the first point of contact for customers in person and by phone, while providing essential administrative support to the branch.

What you will do:

• General reception duties including greeting and directing customers in the branch, answering the phones, sorting and preparing mail and ordering supplies for the branch
• Process payments in the branch and over the phone
• Balance daily cash reports, maintain invoice queues and deliver bank deposits
• Support Counter team by entering orders and following-up with customers as requested
• Arrange for courier pick up as required
• Assist with inventory when possible
• Perform other duties as assigned

About You:

• You have excellent customer service and communication skills
• You have a positive attitude and are an enthusiastic individual
• You are organized and have excellent time management skills
• You are reliable and have a strong work ethic
• You possess strong computer skills
• Your experience in a warehouse environment is considered an asset
• You are available to work Saturday's

Family-owned ROBINSON is a leading Canadian distributor of plumbing, heating, electrical, and lighting products. Today, the company serves customers in the constructions industry and retail home improvement markets through a network of 32 distribution warehouses and showrooms in British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario. ROBINSON's reputation as a growing company with a customer-service oriented culture continues to attract and retain top quality people and has earned it Platinum status among Canada's Best Managed Companies. ROBINSON is committed to a diverse, inclusive, and respectful workplace. We strive to foster an environment that values our differences and believe in giving back to communities in which we live and work.
ROBINSON values your experience and recognizes the contributions you make to the success of our business. Your starting pay will be based on the skills and experience you bring to the role. In BC, employees in this position can expect to earn $19 to $26 per hour, with opportunities to earn more as you grow and develop with us. Your salary will be supplemented with monthly bonus opportunities, annual profit share, wellness days, RRSP program and a generous benefits package.
ROBINSON will provide accommodation for candidates with disabilities throughout our interview and selection process.

Thank you to all interested candidates, only those selected for an interview will be contacted.