Bank Administrator - Physiotherapy

Physiotherapy Administrator – Flexible Basis | | Spire Leicester Hospital | Oadby Leicester | Excellent Benefits | Bank

Job Purpose

Spire Leicester hospital is looking for a Bank Physio Administrator to join them on a flexible basis. You will be working in varied shifts dependent on the needs of the business and your availability. You will use your outstanding customer service and organisational skills to provide an excellent experience for patients in the physiotherapist department.

Founded in 1989, Spire Leicester is a high performing hospital with a great track record in superior patient care. We practice some of the most advanced treatments on the latest generation imaging, and diagnostic technology, meaning we can offer everything from screening, rehabilitation and cutting-edge surgical procedures in specialist fields like orthopaedics and cancer care.

Duties and responsibilities

• To provide day to day patient administration support within designated areas as required ensuring that daily tasks are completed to a high level of service both to internal and external customers
• To provide administration cover as required across the hospital including but not limited to reception, wards, medical records and business admin in line with the ever-changing business need
• To provide administration support to the physiotherapy team
• Book patients in and sent follow up emails
• To support an effective booking process in SAP/ Hospital Management System to process the completion of patient pathway from referral to discharge including any admin associated with referral management, waiting list management, pre-op and discharge
• Undertake daily task lists for any administration department
• Use of RIS and /or associated clinical systems

Who we're looking for

• Someone with great Customer service skills
• strong attention to detail
• A team player
• Strong computer skills
• Works well in a pressured environment

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance

We commit to our employee's well-being through work life balance, on-going development, support and reward.

About Us

At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We’re committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care' . Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.