Customer Care Champion - Dispatcher (Fixed Term Contract 12 months)
Perks & Benefits:
- Dispatch Work Orders to the correct technician after verifying the issue remotely and ensuring a prompt response time
- Liaise with customers when needed
- Manage your availability to receive technician and customer calls
- Ensure the CRM is up to date
- Excellent language, listening and communication skills
- Customer-centric mindset, taking ownership of customers issues and showing empathy
- Resilience in handling stressful situations and ability to solve problems
- Confidence in using multiple systems
- You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
- We offer you remuneration in accordance with local standards
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