Business Support Assistant

Are you well organised, confident with computers and great with people? Fairhive are looking for a Business Support team member to join our busy and friendly team!

Fairhive is a non-profit affordable housing provider with ambition. We already provide affordable housing to more than 20,000 people in our community but we want to do more. We keep expanding our operating area delivering homes that are built to high standards and reduce environmental impact.

As an Business Support Assistant at Fairhive you can expect a varied workload and to be a valued member of our team, providing administrative support, essential to the smooth running of the business.

About the Role

We are looking for an organised administrator with good attention to detail and the ability to multi-task to provide essential administrative support to the Property Repairs team.

• Provide high-quality administrative support to the Repairs team, including monitoring compliance schedules, processing invoices, updating records, and preparing reports.
• Work as part of the wider Business Support Team engaging and supporting other Business Support Assistants across the business as required and in line with the buddy coverage system.
• Arrange and attend meetings, including booking venues, arranging catering, preparing agendas, and taking minutes.
• Develop, establish, and maintain electronic and paper-based administrative systems.
• Provide a customer-focused response to enquiries, offering basic advice and signposting to appropriate services.
• Ensure all activities comply with organisational policies, including Health & Safety, Equality and Diversity, and Customer Care.
• Support various projects by coordinating data, producing performance reports, as required.

About You

We’re looking for someone who can take ownership of a variety of administration tasks and who enjoys working with a diverse range of people. You will understand the importance of delivering an efficient and effective service to colleagues and customers.

For this role you will need:

• To be numerate and literate, educated to GCSE level, or equivalent.
• Attention to detail.
• Some knowledge of a range of processes within the area of work as well as an understanding of the work of the function.
• Good intermediate IT skills (MS Office)

You will ideally have skills and attributes that include:

• Good communication skills both verbal and written.
• Strong planning and organisation skills with the ability to prioritise.
• The ability to work as part of a multi-disciplined team.
• Practical problem solving skills.

If you’re conscientious, community minded and keen to learn more about working with us, we’d love to hear from you!

Benefits include·

• 28 days holiday plus Bank Holidays (pro rata for part time)
• Discretionary performance related payment
• Contributory pension scheme·
• Flexible working·
• Health Cash Plan·
• Workplace Options Employee Assistance Programme·
• Employee discount scheme

E&D Commitment

Our Vision and Values express our commitment to becoming a leader in our field, providing quality affordable homes and investing in Aylesbury and our surrounding areas’ diverse communities. As part of our continued commitment to our workforce accurately reflecting the community we represent, we welcome applicants from ethnic minority backgrounds, and applicants who have status as an individual with a physical or mental disability, as part of our ongoing commitment to Equality and Diversity. We are a Disability Confident Leader

Closing date: 16th June 2025 at 1pm

Interview date: TBC

All applications for this role will be reviewed on a continuous basis. As such, should a suitable candidate apply before the closing date, interviews and offers may take place before this date.