Client Support Coordinator

This is a hybrid position primarily based in Bristol, United Kingdom. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working

We give you a world of potential

The Gilts and Structured Products Team is responsible for supporting our key clients and their stockholders. This includes building and retaining strong relationships with clients and running all of their Corporate Actions and Payments. We currently have 23 clients that we process work for. You will have the opportunity to work with different departments within the business, as well as creating relationships within the Client Services area.

A role you will love

The role is for someone to work in a multi-tasking environment to ensure that together the team meets the service and quality standards agreed with H M Treasury and other clients. They are required to complete the tasks in accordance to the team’s processes and procedures, and within the Service Level Agreements agreed with HM Treasury. Effective communication and liaison between Computershare departments and the client, and their agents, is essential.

Some of your key responsibilities will include:

• Dealing with the issuance and cancellation of Gilt Stocks and other securities.
• Preparation and despatch of interest and redemption payments.
• Processing applications for sales, purchases or Special Operations.
• Handling a variety of security holder enquiries.
• Reissuing payments and processing tax enquiries from security holders.
• Assisting with the reconciliation of Bank Accounts and 6 monthly Payover.

What will you bring to the role?

• GCSE level (Preferred) or equivalent
• Proficiency in MS Office - Ms Excel (Basic)
• Job level experience
• Teamwork experience with an ability to also work independently
• Good communication skills
• Meticulous attention to detail

Rewards designed for you

• Flexible work to help you find the best balance between work and lifestyle.
• Health and wellbeing rewards that can be tailored to support you and your family.
• Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
• Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
• And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, computershare.com/careers-handbook.