Commercial Manager

Ambitious, thirsty for results and ready to build new relations and to maintain existing relations with all our key business partners? Are you excited to bring in business so there will be never a dull moment in the hotel? Come and join us as Commercial Manager at the Radisson Blu Hotel Amsterdam Airport.

As Commercial Manager, you will often be visiting our key business partners to represent the hotel. You will make sure that the Radisson Blu Hotel Amsterdam Airport is the company of choice for our key business partners. So, whenever someone is looking for hotel accommodation for their staff/customers or a location to host a meeting/an event, they will all think of Radisson Blu Hotel Amsterdam Airport first.

Interested? Then why not say Yes I Can! as we are looking for passionate people just like you!

Reports into: General Manager

Management team: Yes
Key stakeholders: Hotel Management Team, Director of Revenue Management, Regional Marketing Manager, Country Director of Sales, Global Account Managers, the Club of Sales in the Netherlands

Key responsibilities:

• Ensure the smooth running of the commercial department, where all aspects of the hotel’s pro-active sales, re-active sales (Meeting & Events) and marketing initiatives are delivered and total revenue maximised, ensuring both property and company standards are attained and adhered to
• Develops and implements strategies where key sales metrics are identified, communicated and delivered where reports and tracking tools are effectively maintained in line with defined initiatives & targets - in collaboration with the General Manager
• Manage and increase performance of Hotel Key segments; MICE, Corporate, Leisure Groups, Crew
• Prepares and is responsible for the departmental budget, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained
• Hitting all personal and team sales goals to maximise profitability
• Maximise brand performance of the Radisson Hotel Group by managing stakeholders; Country Director of Sales, Global Account Managers, Regional Marketing Manager
• Working with Regional support centres to optimise performance and activity delivery
• Effectively manages the life cycle of the team within the department, fostering a culture of growth, development and performance whilst reflecting promoting the company culture and values
• International travel will be part of this role as part of the pro-active sales activities
• Attending client events and participate in joint activities together with the Club of Sales in the Netherlands
• Build and maintain strong relationships with (potential) clients
• Build and maintain effective working relationships with all key stakeholders and partners both internal and external ensuring all communications/activities are controlled and undertaken in a timely manner
• Working closely with hotel stakeholders to share results, discuss ongoing strategies, actions, follow up with short term and long-term objectives;
• Review and scrutinize the business performance, providing recommendations that will drive financial performance, including working with internal and external partners on adhoc projects
• Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
• As part of the Management team working proactively to maximize guest and client satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution
• Creating monthly reports for Owners, attend monthly owners meeting to discuss results and actions previous and upcoming months
• Duties as part of the Management team of Radisson Blu Hotel Amsterdam Airport; celebration birthdays, high demand operational activities etc.

Competences & skills requirements:

• Proven 3-5 years’ experience in a sales position, within a hotel environment;
• Bachelor degree preferably in Hospitality or Commercial related field;
• Good leadership skills with a hands-on approach and lead-by-example work style;
• Preferably experience in leading a team;
• International Sales experience;
• Commitment to exceptional guest service with a passion for the hospitality industry;
• Ability to find creative solutions, offering advice and recommendations;
• Personal integrity, with the ability to work in an environment that demands excellence;
• Strong communication and listening skills;
• Ability to work collaboratively across functions and cultures;
• Skilled with Microsoft Office software, especially in Excel
• An open, positive and communicative personality
• Ability to handle multiple challenging priorities and assignments;

What do we offer?

• Salary range of €3500-€4000 gross, excluding 8% holiday allowance;
• Management Incentive Plan (MIP) (The Radisson Hotel Group MIP is an annual bonus that connects our collective and individual achievements with the participants’ individual compensation
• Employee rates in all the Radisson Hotels all over the world and 50% discount on Food & Beverage within the Radisson Hotels in the Netherlands;
• Great staff activities and parties;
• Career possibilities within the Radisson Hotel Group;
• Radisson Academy trainings online and live.

We are present in over 95 countries with ten distinctive brands. Together with our partners, we continue to develop new hotels and generate synergies to go much further.

The Radisson Hotel Group portfolio includes Radisson Collection, art'otel, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.

Convenience, comfort and style combined at the Radisson Blu Hotel at Amsterdam Schiphol Airport, making it the perfect choice for busy travelers. Just 5 kilometers from Schiphol Airport, the hotel is based in the attractive Schiphol-Rijk Business Park near Highway A4. Our guests can sink into a plush bed in one of the 281 comfortable rooms and suites at our Schiphol hotel. Organizing a private meeting or a large conference? Our 19 renovated meeting rooms. Including the impressive Noord-Holland Ballroom, will meet all the needs of our guests.’

Become part of the world of Moment Makers, we are looking forward to getting to know you!