Commercial Manager

Ambitious, thirsty for results and ready to build new relations and to maintain existing relations with all our key business partners? Are you excited to bring in business so there will never be a dull moment in the hotel? Come and join us as Commercial Manager at the Radisson Blu Hotel Amsterdam Airport.

As Commercial Manager, you will often be visiting our key business partners to represent the hotel. You will make sure that the Radisson Blu Hotel Amsterdam Airport is the company of choice for our key business partners. So, whenever someone is looking for hotel accommodation for their staff/customers or a location to host a meeting/an event, they will all think of Radisson Blu Hotel Amsterdam Airport first.

Interested? Then why not say Yes I Can! as we are looking for passionate people just like you!

Reports into: General Manager

Management team: Yes
Key stakeholders: Hotel Management Team, Director of Revenue Management, Regional Marketing Manager, Country Director of Sales, Global Account Managers, the Club of Sales in the Netherlands

Key responsibilities:

• Ensure the smooth running of the commercial department, where all aspects of the hotel’s pro-active sales, re-active sales (Meeting & Events) and marketing initiatives are delivered and total revenue maximised, ensuring both property and company standards are attained and adhered to
• Develops and implements strategies where key sales metrics are identified, communicated and delivered where reports and tracking tools are effectively maintained in line with defined initiatives & targets - in collaboration with the General Manager
• Manage and increase performance of Hotel Key segments; MICE, Corporate, Leisure Groups, Crew
• Prepares and is responsible for the departmental budget, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained
• Maximise brand performance of the Radisson Hotel Group by managing stakeholders; Country Director of Sales, Global Account Managers, Regional Marketing Manager
• Working with Regional support centres to optimise performance and activity delivery
• International travel will be part of this role as part of the pro-active sales activities
• Attending client events and participate in joint activities together with the Club of Sales in the Netherlands
• Build and maintain effective working relationships with all key stakeholders and partners both internal and external ensuring all communications/activities are controlled and undertaken in a timely manner
• Working closely with hotel stakeholders to share results, discuss ongoing strategies, actions, follow up with short term and long-term objectives;
• Review and scrutinize the business performance, providing recommendations that will drive financial performance, including working with internal and external partners on adhoc projects
• As part of the Management team working proactively to maximize guest and client satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution
• Creating monthly reports for Owners, attend monthly owners meeting to discuss results and actions previous and upcoming months

Competences & skills requirements:

• Proven 3-5 years’ experience in a sales position, within a hotel environment;
• Bachelor degree preferably in Hospitality or Commercial related field;
• Good leadership skills with a hands-on approach and lead-by-example work style;
• International Sales experience;
• Commitment to exceptional guest service with a passion for the hospitality industry;
• Ability to find creative solutions, offering advice and recommendations;
• Personal integrity, with the ability to work in an environment that demands excellence;
• Strong communication and listening skills;
• Ability to work collaboratively across functions and cultures;
• Skilled with Microsoft Office software, especially in Excel
• An open, positive and communicative personality
• Ability to handle multiple challenging priorities and assignments

What do we offer?

• Salary range of €3500-€4000 gross, excluding 8% holiday allowance;
• Travel allowance from 5 km travel distance;
• Management Incentive Plan (MIP) (The Radisson Hotel Group MIP is an annual bonus that connects our collective and individual achievements with the participants’ individual compensation;
• Employee rates in all the Radisson Hotels all over the world and 50% discount on Food & Beverage within the Radisson Hotels in the Netherlands;
• Employee canteen
• We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy;
• Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all;
• An international workplace with colleagues and guests from all over the world;
• Free parking spots or free hotel's shuttle bus from and to Schiphol;
• Great staff activities and parties

We are present in over 95 countries with ten distinctive brands. Together with our partners, we continue to develop new hotels and generate synergies to go much further.

The Radisson Hotel Group portfolio includes Radisson Collection, art'otel, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.

Convenience, comfort and style combined at the Radisson Blu Hotel at Amsterdam Schiphol Airport, making it the perfect choice for busy travelers. Just 5 kilometers from Schiphol Airport, the hotel is based in the attractive Schiphol-Rijk Business Park near Highway A4. Our guests can sink into a plush bed in one of the 281 comfortable rooms and suites at our Schiphol hotel. Organizing a private meeting or a large conference? Our 19 renovated meeting rooms. Including the impressive Noord-Holland Ballroom, will meet all the needs of our guests.’

Become part of the world of Moment Makers, we are looking forward to getting to know you!