Housekeeping Supervisor

THE COMPANY

THE ROLE

• Oversee your team to achieve the required standards of cleanliness presentation and care in all guest rooms and public areas
• Train Room Attendants and House Porters in cleaning and maintenance tasks
• Report any maintenance and IT issues correctly
• Work to improve the productivity and efficiency of your team's room cleaning
• Ensure guest rooms are stocked and maintained to the required standard
• Ensure the correct level of security for all guest belongings is achieved
• Complete regular and accurate linen, equipment and toiletry stock checks
• Develop a positive relationship with all guests, colleagues, and visitors
• Check rooms and public areas

• Competitive salary
• Guaranteed paid day off on your birthday
• An additional paid day off when you're celebrating a milestone birthday!
• Enhanced holiday allowance starting from 31 days including bank holidays, increasing to 33 days and 35 days based on length of service
• Complimentary hotel accommodation allocation
• Friends & Family rates group-wide
• Free eye test & glasses at Specsavers if you use a computer for work daily.
• Fully stocked canteen
• Healthy Minds Employee Assistance Programme (EAP), access to a range of confidential around-the-clock support.
• Internal progression opportunities
• Subsidised parking
• Discounted bus or train travel to/from your home station
• Refer a friend incentive
• 4 Team social events per year, at least!

THE CANDIDATE

• Dedicated to detail
• Inclusive and welcoming
• Driven, taking pride and passion in your work
• Be able to adopt a positive attitude
• Ability to work under pressure and meet deadlines
• Previous experience of working in a similarly physically demanding role is desirable
• Be a strong team player
• Personable and engaging

OTHER INFORMATION

PLEASE NOTE: Applicants living in the borough of Croydon will take priority for this role.