Housing & Property Senior Engagement Officer

Salary : £44,579 - £50,706

Grade: Level 4 Zone 1
Location: Holmes Road,
Contract Type: Permanent

Hours: 36, Full Time

Closing Date: Tuesday 15th July 2025 at 23:59

About Camden

Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all.

About the role:

This role requires organisation, multitasking, and always prioritising residents' engagement with the council.

You will be an effective member of the Engagement team, prioritising the use of corporate communications and engagement resources to deliver Council goals. This will require an understanding of the council’s key policies and strategic goals, as well as regulatory requirements. You will use communications insights to inform and shape policy and strategy development, ensuring timely and professional communications and engagement input to support and influence high-level and strategic Council decision-making.

Example outcomes or objectives that this role will deliver include developing and implementing strategies to effectively engage with local communities, building and maintaining strong relationships with community groups and stakeholders, organising public consultations and events, and providing support for elected members. You will also be responsible for data collection and analysis, volunteer management, conflict resolution, and contributing to policy development. Additionally, you will assist with financial bids from resident associations and ensure effective communication and engagement across the Council.

To view the Job Profile, please click HERE or copy and paste the below URL into your browser:

All About You

To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'.

You will have the knowledge and experience to develop and execute a strategic communications plan that supports our organisation's goals and enhances our public image. Passionate about building relationships with various groups in and around the borough, you will address barriers to access and participation. Proactive in planning, implementing, and monitoring community initiatives, you will foster a culture of intentional engagement across services by building strong working relationships.

Your excellent teamwork, collaboration, networking, and partnership-building skills will be complemented by your ability to lead and motive support. Embracing innovation, you will actively seek out best practices and be solution-focused, constructively challenging and respectfully taking on board feedback. With experience in business case development and successful external funding bids, you will excel at maintaining relationships with community groups, media outlets, and other key stakeholders.

Understanding how to develop joint initiatives and ensure consistent messaging and collaboration across different platforms and audiences will be crucial. Your knowledge and experience in stakeholder management, networking, and influencing, while maintaining a relational approach, will enable you to support non-experts to be effective influencers. High-level abilities in written and verbal communication, along with strong interpersonal and customer service skills, will be essential.

What We Offer

At Camden, you’ll receive a host of benefits including:

• 27 days annual leave for new starters, rising to 31 days after 5 years
• Local Government Pension Scheme
• Flexible working opportunities;
• Interest free loans
• Access to our incredible staff networks
• Career development and training
• Wellbeing support and activities

Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.

Inclusion and Diversity

We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit

Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

Asking for Adjustments

Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at [email protected] or post to 5 Pancras Square, London, N1C 4AG,