Library Assistant - Collections (Acquisitions, Subscriptions and Metadata)

The opportunity

We have opportunities for two Library Assistants to join our friendly Resources and Systems team based at London College of Communication (LCC).

As a member of the Library Services team, you will contribute to the development and delivery of high quality and student-focused library services which support the academic activities of the University.

In this key role, you will provide acquisitions, metadata and subscription support to staff and students, enabling access to resources, collections and services by supporting technical and administrative operations.

To achieve this, you will provide key support by:
Assisting with the verification and ordering of material in all formats, handling deliveries and dealing with late orders and cancellations
Performing in-house copy cataloguing and identifying, creating and amending bibliographic and item records
Routinely claiming for late and undelivered subscription issues and supporting subscription review and renewal
Dealing with queries from both staff and suppliers

We have both a full-time role for 35 hours per week and a part-time role for 21 hours per week. Please indicate in your application which role(s) you are interested in.

Role 1: Is full-time, 35 hours per week. This role offers a mixture of approx. 80% onsite and 20% working from home, when operationally possible and when fully trained. However, onsite working will be the main focus for this role.

Role 2: Is part-time, 21 hours per week. This role is primarily based on site, with only very occasional opportunity to work from home, when operationally possible and when fully trained. However onsite working will be the main focus for this role.

About you

We are looking for an individual with strong communication and organisational skills, including the ability to provide accurate information to different stakeholders in person and through various communication channels.

You will possess relevant experience in a customer service environment, and formal training or education to post-16 level.

You will possess good analytical skills, and the ability to listen actively, understand and contribute to technical discussions.

Excellent IT skills are essential, as well as the ability to work flexibly within a team, completing shared tasks, asking for and giving support as needed.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

Our culture

We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That's why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.

Application process

We operate a fair and open anonymous selection process. Thus, you will need to create an account and submit an application through our job board. As part of this, you will need to provide a supporting statement/answer some competency questions to demonstrate your suitability. Our recruitment process involves: Application, Shortlisting, Interview and Assessment, Offer, Onboarding.

We understand the benefits of using AI in work. But, if you are thinking of using it to submit an application, we ask you to think about what value it adds. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

If we receive a high volume of applications, the closing day date might close early. We aim to communicate any changes to the closing date with at least 24 hours' notice. If you have any general questions or have accessibility needs, please refer to our Contact us page.

Candidates are advised to submit applications early.

Vacancy Id: 11548

College / Service: Academic

Location: LCC - Elephant and Castle, London UK

Salary: PS29.885 to PS33,661 per annum (pro rata for part time)

Contract: Permanent

Term: Full time/Part time - 35 (Full Time) & 21 (Part Time) hours per week
by: 16 February 2025 at 23:55

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