Medical Records Clerk | Greymouth

• Te Nikau Hospital and Integrated Family Health Centre , Greymouth, West Coast
• 0.5 FTE - 20 hours per week, Monday to Friday
• Part time permanent position
• Available to work full time to cover other staff member - s annual leave.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we - re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About you

We are seeking a Medical Records Clerk to join our team in the Medical Records Department.

This position plays a vital role in managing medical documentation and ensuring efficient communication between patients, families, police, case managers, and internal departments.

Key Responsibilities

• Patient and External Communication:
• Liaise with patients, families, police, and case managers in person or by phone to explain processes and connect them with the appropriate departments.
• Address inquiries from other departments to resolve issues.
• Medical Records Management:
• Copy and prepare medical records for outside agencies, patients, and families, following correct procedures under the Official Information Act.
• Redact sensitive or third-party information and ensure records are sent to the correct address/email promptly.
• Respond to Child Protection and police inquiries within specified timeframes.
• Information Sharing:
• Send information to other hospitals, including clinic letters, diagnostic reports, and discharge summaries.
• Process ACC requests, documenting information sent and ensuring agencies are charged appropriately.
• Clinic and Admissions Preparation:
• Assemble and manage patient files for outpatient clinics and surgical admissions.
• Print labels, ensure correct paperwork, and track patient notes.
• Update surgical and clinic lists daily.
• Data Entry and System Updates:
• Register patients, scan documents into the Health Care System (HCS), and ensure accurate record-keeping.
• Deactivate records for deceased patients and manage notes per guidelines.

About You

Skills and Experience Required

• Strong keyboard and computer skills.
• Team player with excellent communication and interpersonal skills.
• Understanding of the Privacy Act and commitment to confidentiality.
• Strong organizational abilities and attention to detail.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Cultural sensitivity and an understanding of the principles of the Treaty of Waitangi.

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is - the weaving of wellnesses. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity and inclusion

• We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.
• We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Health NZ West Coast is situated on the West Coast of New Zealand - s South Island. It is unmatched for the scale, diversity, and accessibility of its natural attractions, including rugged coastline, sandy beaches, rainforests, and some of the highest mountain peaks in the country. The region boasts robust tourism and primary production industries, which provide the backbone of the local economy. The town of Greymouth is central to Te Tai o Poutini West Coast and is located alongside the historically rich and picturesque Grey river.

Health NZ West Coast are proud of how we do things. We have a way of working that we consider unique. It's about trying new things, listening to ideas from wherever they come from and working together as one. We are passionate about attracting, recruiting, and retaining talented people - to become part of our team.

How to Apply

To view the position description and/or apply for the role please click - apply now. - All applications must be submitted through our online careers. If you have any questions about the role, please contact Kerri McCarthy at [email protected].

Please note, we will be reviewing applications when received and may proceed with the recruitment process, before the closing date of this advert.