People Services Assistant
Perks & Benefits:
- Administrative and Transactional Service: Provide administrative and transactional support throughout the employee lifecycle (e.g., references, first aid and fire warden payments, company cars administration, leavers, overpayments, probation extensions), and the upload of documents to employee files
- First point of contact: Handle people related queries via portal, phone, email, or post.
- Onboarding Process: Manage the onboarding process from Offer Approval to Day 1, including offer letter and contract generation, pre-boarding checks, managing pending hires, and assisting with new starter queries.
- Attendance Management Support: Provide administrative support for the Attendance Management process, including handling Notifications of Absences, Fit Notes, and Attendance Counselling.
- Ad-Hoc People Requirements: Support additional people requirements as needed in addition to core responsibilities as part of the broader People Team to ensure effective business operation and People Services delivery.
- Ability to manage a diverse workload, with high-level administrative and coordination skills.
- General knowledge of all aspects of a People function, with expertise in handling first-line enquiries relating to policies and processes.
- Strong customer service skills.
- Proficient in People Team Systems, with the ability to engage with technical specialists.
- Strong communication skills to engage with diverse teams culturally and geographically.
- Excellent written and verbal communication skills for effective collaboration at all levels.
- Initiative to identify new opportunities and challenge established practices.
- Ability to build and maintain strong relationships.
- Good business awareness/knowledge.
- Collaborative approach with excellent relationship-building skills.
- Curious and willing to learn new skills.
- A slice of the annual profits (discretionary profit share)
- Family time is important to us and we know it will be to you so you have the opportunity to purchase up to an extra weeks annual leave.
- Award winning pension scheme
- Products you will love along with deals and discounts for you and the family through our Extra Dough website
- Continued investment in your personal development
- Fully stocked kitchens filled with our delicious products for you to enjoy with your daily brew!
- Support for your health and wellbeing, including access to free physiotherapy, 24/7 access to a confidential helpline for practical advice and a comprehensive occupational health service
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