Printing & Shipping Operations Associate

Are you an organized, detail-oriented professional with a passion for operational efficiency and customer service? We're looking for a Printing & Shipping Operations Associate to join our CAVU payroll team. In this essential role, you'll ensure the smooth and accurate delivery of payroll documents to our clients, playing a key part in our company’s continued success.

What will you be doing?

• Oversee Printing and Shipping Operations: Manage the end-to-end process of printing, packaging, and shipping payroll documents, ensuring everything runs on schedule and with precision.
• Drive Process Improvement: Continuously evaluate and enhance our printing and shipping workflows to boost efficiency, reduce costs, and elevate overall performance.
• Maintain Quality Control: Implement rigorous quality checks to guarantee the accuracy of printed materials and ensure compliance with regulatory standards and company policies.
• Manage Inventory: Keep a close eye on inventory levels of printing supplies, packaging materials, and shipping resources, ensuring we’re always well-stocked.
• Coordinate with Vendors: Work with external printing and shipping vendors to ensure timely service and delivery.
• Deliver Outstanding Customer Service: Collaborate with our customer service team to address any client inquiries or issues related to printing and shipping, ensuring a top-notch client experience.
• Ensure Compliance and Security: Uphold data protection regulations and implement security measures to protect sensitive information throughout the printing and shipping process.

What are we looking for?

We’re seeking candidates who bring:

• Proven Experience: A strong background in managing printing and shipping operations, ideally in payroll, financial services, or a related industry.
• Technical Proficiency: Familiarity with printing and shipping software, systems, and equipment.
• Compliance Knowledge: An understanding of data protection regulations and experience in implementing security protocols.

Key Qualities:

• Organizational Excellence: Exceptional organizational and time management skills, with a sharp attention to detail.
• Problem-Solving Skills: The ability to think on your feet and make sound decisions under pressure.
• Communication Savvy: Strong interpersonal skills, with the ability to work effectively with both internal teams and external vendors.
• Customer-Centric Approach: A dedication to delivering exceptional service and ensuring client satisfaction.

Why Apply?

Here’s why you should consider applying:

• Growth Opportunities: Be part of a growing company where your contributions truly make a difference.
• Collaborative Environment: Work with a supportive team that values innovation and continuous improvement.
• Impactful Role: Play a key role in delivering essential services to our clients, ensuring their success.

Please Note: Due to high interest in this role, we may close applications early. Don’t miss out—apply today!

As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.

IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.

Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.

Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.

It’s vital these mission-critical functions work first time, every time.

That’s why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time – so they can focus on productivity and growth.

IRIS is a company built on hiring the best people; our people are our greatest assets.

They enable us to be the innovative, market-leading, and high-performing company that we are today.

We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.

These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.

IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.

This is why we work to create an environment where employees feel like they are part of a team.