Receptionist

Receptionist

Brook House Nursing Home, KT3 5EA

Hours per week: 16 (weekends only)

Only applications with the right to work in the UK may apply to this role .

Have you ever thought about a career in Social Care? Or you maybe already work in the Social Care Sector and looking for an employer who would take care of your future? Look no further - The Future Care Group offers career progression, training and development, amazing employee benefits and highly competitive rates.

If you are able to work under instructions and guidance in order to provide a high standard of customer service and you enjoy being part of a team, we would like to hear from you. Right now, we have an exciting opportunity for a Receptionist.

You

You’re a caring person with a friendly manner and smart appearance. You’ve got experience dealing with the general public. Ideally, you’ll have worked in a care home setting. You’ve got a good basic education with GCSEs (or the equivalent) including English and Maths. You also know your way around Microsoft Office. Customer service is something you really enjoy and you’re good at dealing with all sorts of people – face-to-face, on the phone or by email. You’re a multi-tasker who can work well under pressure and uses initiative. You like the idea of being part of a friendly team, working together and contributing to the success of your care home.

Your role

As the first-person customers meet when they come to our home, your role is vital. We’ll expect you to welcome visitors in a friendly, professional way. You’ll also make sure the Visitor’s Book is completed properly and that the right team member is told of the arrival. You’ll need a courteous telephone manner and be able to reply promptly to email enquiries. As well as providing great customer service, you’ll be responsible for general office duties such as helping with the payroll, recruitment, admissions and reporting in the absence of the Admin Manger. As ‘front of house’, you’ll be a valued member of our team. You’ll receive excellent support from your colleagues and quality training to progress in your career.

Benefits:

• Employee Benefit Package – great savings, discounts and rewards, including discounts at major supermarkets, High Street Stores, Cinemas and many more
• Mental health support via our Employee Assistance Programme - a free and totally confidential health & wellbeing resource
• Free hot meal on duty
• Free onsite parking
• Career progression opportunities with fully funded apprenticeships
• Opportunity to express ideas and be part of a dynamic team
• Refer a friend scheme – because there is nothing better than working with a friend
• Long Service Awards - celebrating our loyal employees
• Company Recognition Awards for outstanding performance

The ideal candidate will have:

• Relevant experience in addition to an empathy with the elderly
• Effective communication skills
• A confident telephone manner
• Ability to promote the Home is an essential requirement