Recovery Officer

Role & Responsibilities:

• Conducting follow-ups on outstanding loans and debts.
• Implementing effective recovery strategies to minimize losses.
• Contacting delinquent customers through various channels, including phone calls, emails, and letters.
• Performing door-to-door visits to negotiate repayment plans and resolve outstanding issues.
• Developing and maintaining positive relationships with customers to facilitate successful recovery processes.
• Utilizing negotiation and persuasion skills to secure payments and settlements.
• Updating and maintaining accurate records of all collection activities and customer interactions.
• Collaborating with other departments to identify and address root causes of delinquency.
• Meeting monthly targets and performance metrics set by management.
• Adhering to all legal and regulatory requirements governing debt collection practices.

Experience:

• Ability to work independently and as part of a team.
• Excellent negotiation and problem-solving abilities.
• Willingness to conduct door-to-door visits as needed.
• Familiarity with relevant laws and regulations governing debt collection practices is a plus.

Good to Have:

• Minimum 6 months to 1 year of experience in collection, recovery, or sales roles.

Qualification:

• Matriculation, Intermediate or Bachelors in Business field.

Location:

• Positions available all over Pakistan (Sindh, Punjab, Balochistan, KPK)

Job Type: Contract
Contract length: 6 months

Salary: Rs32,000.00 - Rs50,000.00 per month

Application Question(s):

• Location applied for?
• What is your qualification?
• What is your current salary?
• What is your expected salary?