Rheumatology Administration Officer

We are looking for an enthusiastic and motivated individual to join our busy admin team within Rheumatology at North Tyneside General Hospital.

The successful candidate will provide, administrative and secretarial support service to the team. This role will also entail a variety of other tasks including answering telephone to the patient help line, generate prescriptions, arrange appointments and record attendances using PAS – Patient Administration System and also use Trust systems such as ICE, Single View and Therapy Audit.

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality – opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read ‘applicant guidance notes’ before submitting your application.

To undertake general office administration duties.

Acting as first point of contact on the telephone for patients within Rheumatology service.

Generate prescriptions for Rheumatology Clinical team.

To provide an efficient administration and clerical service to staff, visitors and patients.

To record attendances, arranging appointments using PAS – Patient Administration System and keeping all systems up to date.

To record data using inhouse database.