Team Member (Food & Drink)

Job Advert

Team Member (Food & Drink)

Location: Dudley

Pay rate: £11.45 per hour

Contact: Part-time

Hours: Saturday & Sunday - 15 hours (peak) and 12.5 hours (off-peak)

The Black Country Living Museum is seeking a customer-focused Food and Drink Team Member to join the Enterprise Team. This is an exciting opportunity to join the Museums front line, where you’ll be helping customers transcend into the past by creating a seamless customer service experience.

What will you be doing?

• Providing positive and inclusive first level over the counter customer service.
• Preparing and serving food and drinks in compliance with Museum standards.
• Handing cash/card payments and operating tills.
• Monitoring and replenishing stock.
• Maintaining the highest standard of hygiene and health & safety.
• Providing support during Museum events.

What are we looking for?

• Respectful and confident people skills.
• Enthusiasm and or experience for offering high level customer service.
• Flexible approach to work and hours of work.
• Confident IT Skills and or experience of EPOS
• A willingness to undertake Food Safety (Level 2), Health & Safety (Level 2), and Barista Training.

Who are we?

We are an award-winning open-air museum. Throughout our 44-year history, our aim has always been clear: Inspiring your discovery of the Black Country. We ensure that the revolutionary story of the Black Country’s industrial landscape – the first ever of its kind in the UK – is celebrated by generations.

What can you expect?

• Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations.
• Opportunity to learn new skills.
• Competitive rewards & benefits.
• Supportive & inclusive work culture.
• Positive attitude to work-life balance.

What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV.

BCLM is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. We are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.

Closing date: 11 August 2024

Interviews are expected to take place from 20 August 2024 to 22 August 2024, adjustments will be made should successful candidates be unable to attend.

As we say in the Black Country, tara-a-bit!