Train Despatcher (GPR)

GRADE: RSC

SALARY: £25,081 rising to £29,506 per annum after 6 months

ROLE TYPE: On site

HOURS: 35 per week

Is leading a team to deliver excellent Customer Service ‘Your Thing’?

We are looking for a Station Supervisor manage our station team, to support our customers as they travel through our stations. This role will be a General Purpose Relief role and will cover both Bolton and Salford Crescent.

Connecting millions of people and communities across the North is our mission. With 2,500 trains a day, we connect people to jobs, friends, family, and the wonders of the North.

We're improving rail travel, enhancing the experience on board and at stations. Customers are at the heart of our business as we improve performance and create a better way to go.

We're driving economic value and sustainable growth for the North and its people. Our commitment to the environment means reducing our impact and enhancing the world around us.

Make a difference. Make it last. Make it yours. Make it easy. Make it happen. These are our values.

Ready to make them yours? Join us on this journey.

About the role:

As a Station Supervisor, you will play a pivotal role in ensuring the smooth operation of the station. Your responsibilities include supervising the platform and dispatch teams, maintaining service standards and prioritising customer needs.

Your day to day activities will be varied, but will also include the following:

About you:

You’ll relish this opportunity to make a real difference to the everyday lives of millions of people, if you have:

Our Benefits:

Because we value our people and reward hard work, we’ve created a benefits package that we think you’ll love. So, you’ll be able to make the most of:

You can find out more here.

Please note that Northern reserves the right to close recruitment for this role before the published closing date, if high volumes of applications are received.

However, if you miss the application window for this particular role, please keep checking back for other opportunities. We are always on the lookout for great people to join the Northern Team!

We’re an equal opportunities employer and a promoter of diversity and inclusion in the workplace. We encourage and welcome applications from candidates from all backgrounds, regardless of gender, sex, ethnicity, race, religion, education, socioeconomic background, disability, or sexual orientation.

We also have Disability Confident status, which means we’re committed to making the most of the talents that disabled people can bring to the workplace.