Trainee Clinical Support Worker

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Education and Training - To participate fully in the training programme for the trainee clinical support worker by: i) Attending formal study sessions ii) Be willing to undertake self-directed learning ii) Complete all tasks and competencies by the end of the training programme iii) Apply skills and knowledge to patient care in the clinical area iv) Contribute to regular performance and progress reviews - To complete successfully the clinical competencies related to national occupational standards as specified by the employer and the training organisation. - Maintain high standards of care - Maintain a safe working environment, reporting incidents, accidents, complaints. - Understand the need to maintain and respect patient confidentiality - Complete mandatory training. - Participate in workplace evaluations and appraisals of performance.

• Undertake duties on different wards/depts as directed through the training schedule. - Demonstrate compassion in all interactions with patients. - Demonstrate respect for patients with particular regard for privacy and dignity. - Act in such a way that safeguards the health and wellbeing of children & vulnerable adults at all times.
• Is familiar with and adheres to, the LTHT safeguarding policies. Clinical activities to be undertaken under the direction and supervision of a registered practitioner once relevant competency achieved - Contribute to the movement and treatment of patients to maximise their physical comfort. - Check patients skin condition and inform staff of any changes. - Assist other healthcare workers to support patients with hygiene and elimination needs, oral/eye care.
• Assist other healthcare workers to support patients in expressing their healthcare needs. - Assist in the correct handling and measurement of bodily fluids and in the dispatch of specimens. - Record observations and findings on fluid/food/stool charts. - Assist patients in selecting meal, drinks and snack of choice and assist with eating and drinking, where necessary.
• Weigh patients and record results. - Collect notes/X-rays/patient information from locations across the Trust. - Collect medications from pharmacy (but not controlled drugs). - Assist in the welcome and reception of patients into the clinical area.
• Assist in the safe disposal of linen and clinical waste from the clinical area. Communication and Working Relationships - Develop good communication skills that demonstrate courtesy and respect - Form good relationships with other team members including answering the telephone and passing on messages - Support effective teamwork by undertaking other clinical activities, under direct supervision, that would be expected of a Band 2 Clinical Support Worker - Establish and maintain effective communication with patients, families and carers - Ensure compliance with Trust policies and procedures regarding confidentiality of data and data security - Communicate with colleagues and members of the multi-disciplinary team clearly and effectively in written, verbal and electronic format (this may include accessing and updating patient records on central databases or electronic systems). - Maintain clear, concise and legible documentation adhering to standards in accordance with trust policies and guidance - Escalate concerns with regards to patients physical or psychological needs, or changes in their clinical condition to a registered practitioner within appropriate time frames - To be alert to issues of risk and concern about care provided raising any concerns observed via the Trusts Whistleblowing Policy and supporting processes