Visitor Experience Assistant x 6

For informal enquiries, please contact the Visitor Experience Team at [email protected].

Warwick Arts Centre is looking for passionate, knowledgeable, and enthusiastic Visitor Experience Assistants to join the team.

We believe that the arts are an extraordinary source of wisdom, support, connection, understanding, joy, and inspiration for every one of us. It’s our job to bring art into more people’s lives and our Visitor Experience Assistants are integral to helping us reach, and connect with, more people in new ways.

As a Visitor Experience Assistant, you will be responsible for working across all visitor services areas, whilst ensuring a safe environment is maintained. You will work collaboratively with the team to ensure the safe and smooth running of all events, responding promptly and appropriately in the event of an unplanned situation. You will be knowledgeable and approachable in order to assist visitors with queries or signposting in auditoria’s, at the box office front desk and foyer spaces. From checking tickets, to invigilating artwork, to selling snacks, drinks, ice cream and merchandise; you will undertake a variety of tasks, interacting with a range of audiences. This is a great opportunity to immerse yourself within the arts, working across our 4 performance spaces, 3 cinemas and Mead Gallery.

Please note: this role requires frequent evening, weekend, and bank holiday working. Shifts are allocated and planned around our live programme and building activities. Hours will be annualised across term time, and there is no fixed working pattern.

Warwick Arts Centre sits at the heart of a university campus and alongside a busy and wide-ranging artistic programme we manage and deliver graduation and conference events for the university. We are an integral part of the regional arts ecology, work closely with our local community, and we want to reflect that community in all that we do. Over the past 5 years, we have completed and opened a new building and restated our vision and values. Due to these changes, we have invested in our people and expanded our teams.

We are committed to creating an environment where everyone feels they belong, a place of fairness and equity and to be an organisation that reflects the diversity of its city. If this sounds like somewhere you would like to work, we would like to hear from you.

Born in the 60s with a mindset of boldness, imagination and collaboration, the University of Warwick is a world-leading research-intensive university with the highest academic and research standards. We’re one of the world’s top universities, ranked 67th in the world and 10th in the UK*, with 92% of our research assessed to be ‘world leading or internationally excellent’**.

You'll be joining a diverse, innovative and globally connected community committed to igniting real world progress. Here at Warwick, we offer you opportunities to follow your ambitions as long as you bring the energy and determination to succeed.

• QS World University Rankings 2024

** Research Excellence Framework 2021

CLOSING DATE: Monday 12 August 2024 at 11.55pm

To apply, please click ‘Apply’ below and submit an application form by the closing date. Please plan for any potential delays as you will not be able to submit an application past this deadline (even if you opened the form at, say, 11.30pm).

Please attach a CV and cover letter.

• Your CV should include your most recent employment experience, any other relevant experience, and education history.
• Your cover letter must detail how you meet each of the essential criteria found in the