The IT Business Analyst is responsible for business and systems analysis functions supporting his/her assigned applications.

Apply proven analytical, communication and problem-solving skills to help maximize the benefit of IT investments, turning functional business requirements into effectively designed solutions. This includes gathering and analyzing data in support of business cases, leading system projects for business units, building systems requirements, providing application support, and managing external software vendors.

Essential Duties and Responsibilities

Oversee the daily performance and operation of enterprise-level software applications
Perform the following duties: budgeting, quality control, research, purchasing of assets or software, contract negotiation and management
Act as a liaison between technology teams, support teams, business units, and senior management
Collaborate with project managers, solutions architects and project sponsors to determine project scope and how to execute multiple projects
Meet with decision makers, systems owners, and end users to define business requirements, and systems goals, and identify and resolve systems issues
Document functional business requirement and interpret into system designs
Analyze and determine root-cause for reported system issues
Conduct research into on emerging application development software products, languages, and standards in support of procurement and development efforts
Utilize standard templates to accurately and concisely write requirement and functional specifications
Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
Prepare and deliver reports, recommendations, or alternatives that address existing and potential problem areas in IT systems across the organization
Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications
Coordinate and perform in-depth tests, including system, integration, and customer acceptance, for modified and new systems, and other post-implementation support
Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary
Work independently on projects and analysis
Maintain reference documentation for audit purposes
Perform other duties as assigned

Scope

Supervisory Responsibility – None
Nights and weekends – As required
Travel – As needed

Requirements

Job Qualifications – Education and Experience

2-3 years of experience supporting software applications and software development
A wide degree of creativity and latitude is expected as part of the job performance and will need to rely on judgment and experience to accomplish goals
Strong knowledge of system and software quality assurance best practices and methodologies
Understanding and experience in project management and exposure to project management methodologies
Understanding of Software Development Lifecycle methodologies as adopted by the organization
Flexible and adaptable in regards to learning and understanding new technologies
Excellent written and oral communication skills
Excellent interpersonal skills
Ability to conduct research into software-related issues and products
Highly self-motivated and directed
Keen attention to detail
Proven analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment

Preferred Qualifications

BS in Computer Science, Information Technology, Business or a related field preferred
5 years of experience supporting software applications and software development
Proficient in the use of SQL, Excel, and Access
Experience with retail applications and principles
Familiarity with retail IT business practices

Physical Requirements

General office environment, ability to sit for long periods of time
Ability to move about an office
Able to lift and transport moderately heavy objects, such as computers and peripherals up to 25 lbs.

About Harbor Freight Tools

We’re a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,500 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.

The anticipated salary range for this position is $71,800 - $107,700 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.

1 Jobs in Calabasas, CA, United States (US)

IT Business Analyst (M365 and SharePoint) - Retail - Remote

Harbor Freight Tools USA, Inc.