Head of Function- Reception & Safer Communities (Immigration and Justice)

2025-08-23 | Mitie | Oxford | ENG | United Kingdom

Perks & Benefits:

Location:
Oxford
Job Type:
Permanent, Full-time

Head of Function - Head of Reception & Safer Communities

Location ***Note this role is onsite in Oxfordshire not Hybrid or WFM***

Are you passionate about making a real difference? Do you believe in leading with heart and purpose?

At IRC, we're committed to going above and beyond—because every interaction matters. We're proud of the meaningful impact we make, and we're on the lookout for inspiring leaders who share our dedication.

If you thrive on empowering teams, ensuring excellence, and creating safe, respectful environments — we want to hear from you!

Job Overview

As a key leader within IRC, you'll oversee a vital function, championing safety, security, dignified care, integrity, and respect — all aligned with contractual, legislative, and Home Office standards. Your role is to inspire, support, and guide your team to deliver outstanding results, ensuring the centre runs smoothly and efficiently.

What You'll Be Doing

In this role, you will lead specific areas such as Operations, Security, Residential Services, Safeguarding, and Community Engagement, ensuring these departments work seamlessly together to provide a safe and respectful environment. You will be responsible for maintaining and updating operational procedures, ensuring they meet all relevant standards and regulations, and that staff are well-informed and equipped to do their jobs effectively. Developing strategies to optimise efficiency, improving quality, and controlling costs will be central to your work, alongside fostering strong relationships with stakeholders like the Home Office, senior leadership teams, and emergency services.

Supporting your team through coaching, motivation, and development is key — creating a culture of inclusion, excellence, and continuous improvement. You will also play a vital role in managing budgets, ensuring the delivery of a high-quality service within financial constraints. As part of the Senior Leadership Team, you will sometimes step into the Duty Director role, leading the centre during critical times with confidence and professionalism.

What We're Looking For

Essential:

  • Proven leadership experience within detention, custodial, policing, or similar settings.
  • Experience managing teams of 50-200 staff, including supervising first-line managers.
  • Budget management skills, with a focus on controlling costs and delivering value.

Desirable:

  • Knowledge of commercial and contract compliance.
  • Qualifications such as Nebosh (General Certificate) or IOSH Managing Safely.
  • Level 6 qualification (degree, apprenticeship, or equivalent) in a relevant discipline.

Important Notes

All employment offers are subject to security clearance and background checks.

Eligibility:

  • British Citizen, EU citizen with settled status, or ILR (Indefinite Leave to Remain).
  • No recent criminal convictions, CCJs, or significant activity outside the UK (apart from holidays).
  • Lived in the UK for the past three years with no major footprints abroad.

If you're ready to lead with purpose and make a tangible difference, we'd love to hear from you!

Join us and be part of something truly transformative.

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