Health Records Assistant

MAIN OFFICE/PRE-FILE AREA 1. Action all telephone calls/written/emailed requests for case notes promptly using a high standard of attention to detail, recording a detailed account and outcome of each request/call, retrieve and pack notes and trace electronically to the appropriate department. 2. Ensure that all notes are available for clinics daily and ensure Prepping Teams are informed in advance of appointments of any notes that cannot be found.

3. Unpack all deliveries of case notes / loose sheets, pre-sort into appropriate filing areas, and then file into main store, tracing each case note onto iPM at every stage of the process. 4. Distribute all incoming external and internal mail deliveries to appropriate office areas within the CRL.

ARCHIVE AREA 5. Regularly reviewing storage capacity within the main store and archive area and planning for future growth to accommodate deceased and culled records. This entails moving boxes and hospital records in large quantities within a tight timeframe. 6.

Filing of all REI records, boxing up Deceased and A&E records. 7. Ensuring all patient record requests from Crown are dealt with efficiently and spreadsheets are kept updated. 8.

Responsible for the retention and destruction of all patient health records ensuring all guidelines are followed as per the Records Management code of practice 2021. 9. Scanning the main store as and when required to identify misfiles and growth. 10.

Preparing and sorting Service Personnel records ready for destruction.