Receptionist

Oxford University Department for Continuing Education (OUDCE) is seeking to appoint a full-time Receptionist to provide a high level of customer service to students, staff, visitors and residents.

As the Receptionist, you will provide reception services to students, staff, and visitors at the Department for Continuing Education’s various Oxford locations. The service needs to be run with courtesy and efficiency at all times, providing information, support, and security. You will act as the first point of call for emergencies such as fire alarms, threats, and medical emergencies and incidents, by reacting and meeting the emergency services on arrival, and contacting management on call where necessary.

The reception operation is run from 7.30am to 11.15pm 7 days a week; the shifts would be rostered 5 days out of 7 over the week (no split shifts).

Working at our busy Rewley House reception, you will have excellent organisational and communication skills, both face-to-face and on the telephone. You must be trustworthy, well-presented and be able to use your initiative to answer queries and solve any problems. Your reception duties will include using the Department’s online booking system, so you will need to have good IT skills, including Microsoft Office and email. Reception experience would be a significant advantage for applicants applying for this post, although it is not essential.

OUDCE provides opportunities for people from a wide variety of backgrounds to benefit from the University’s rich and unique resources. We are ambitious and forward-thinking, with a strong sense of identity and community. Our mission is to inspire people locally, nationally and globally by extending access to Oxford’s world-class teaching and resources through flexible and inclusive opportunities for study and research.

Colleagues uphold the Mission, Vision and Values of the Department and actively promote a culture of equality, diversity and inclusion.

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

You will be required to upload a CV and supporting statement as part of your online application. This should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one.

The closing date for applications is noon on 7 February 2025.

Bring your expertise to the University of Oxford and be a part of a community that values creativity, diversity, and excellence.

The University of Oxford is an equal opportunity employer and welcomes applications from individuals regardless of their background.