Specialist, HR Data

Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

The HR Data Specialist supports T-Mobile employees by making HR data easy. Individuals in this role assess data submissions for completeness, generate and distribute HR Data requests to internal work groups, support HR Record requests, and communicates with customers and teammates. They support unemployment claims by retrieving appropriate documentation and providing it to our business partners when needed. They perform a variety of technical and clerical duties to support HR Data. They utilize process and continuous improvement methodology to ensure our customers and fellow colleagues have the best possible experience.

Job Responsibilities:

• Supports unemployment claims including wage requests.

• Monitors and maintains intake queues. Runs actionable reports, prepares and sends templated communications to employees and managers.

• Prepares and completes employee lifecycle documents such as verification of employment requests, personnel file requests, and legal requests.

• Maintains accurate HR Records by scanning and indexing HR Record submissions into HR document repository.

• Also responsible for other Duties/Projects as assigned by business management as needed.

Education:

• High School Diploma/GED (Required)

Work Experience:

• Less than 2 years: 1-2 years HR Experience supporting employee lifecycle data. (Required)

Knowledge, Skills and Abilities:

• UKG Dimensions: Experience in management of HR Data in UKG Dimensions (Preferred)

• Organization: Strong organizational skills with ability to prioritize and multitask as necessary to meet service level agreements and deadlines (Required)

• Kronos: Experience in management of HR Data in Kronos (Preferred)

• Ability to complete assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice. Normally follows established procedures, requires instructions only on new assignments. Consults with senior peers on non-complex projects and tasks.

• Highly accurate and attentive to detail with ability to adapt quickly and efficiently to change (Required)

• Customer Service: Demonstrated customer focus with ability to deliver an exemplary customer experience (Required)

• Ability to stay current on guidelines and processing procedure including documenting and sharing information with peers (Required)

• Microsoft Office: Basic knowledge of MS Office Suite (Required)

• Intermediate knowledge of Microsoft Excel (Preferred)

• SharePoint: Experience using SharePoint (Preferred)

• Experience using OneNote (Preferred)

• Change Management: Experience leading peers through change management (Preferred)

• Experience being responsible for a body of work (Preferred)

Licenses and Certifications:

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):No

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.